Novell Technical Subscriptions
April 2005 Highlights - Novell Support Resource Library
There's no better place to find the latest Novell® support resources. This month's update to the Novell Support Resource Library™; includes updated LogicSource® releases (for eDirectory™; and NetWare®) as well as nearly 700 new Support Knowledgebase documents (TIDs); exclusive articles and utilities; bonus utilities; technical papers and Product Community articles; Novell Connection magazine and all the new files and patches recently added to support.novell.com.
This shipment also includes the Novell Consolidated Support Pack™; 12 with support packs for BorderManager® 3.8, ConsoleOne®, GroupWise® 6.5, GroupWise Messenger 1.0, iSCSI for NetWare 5.1, Novell Small Business Suite 6.5, Novell ZENworks® 6.5 and much more.
Support Resources
Latest Files and Patches
You and your energy can return to your organization's strategic projects: leave the systems-updating tasks to the 33 patches releasing in this month's shipment. Install them right away to start enjoying peak security and efficiency.
Consolidated Support Pack
The Novell Consolidated Support Pack™;, released every six months, makes it easier to keep your software up to date, providing a new level of safety by ensuring that all patches and fixes work together seamlessly. Released in March, Consolidated Support Pack 12 is a collection of patches and fixes for key Novell products that have been tested and released simultaneously. As always, before you install any of the Consolidated Support Pack products, we recommend that you check the Consolidated Support Pack Web site for any updates and installation information. Go to http://support.novell.com/tools/csp and click on the Consolidated Support Pack 12 Readme Addendum.
The latest Consolidated Support Pack—shipping this month—includes the following:
- NetWare 6.5 Support Pack 3
- Novell Small Business 6.5 Support Pack 3
- NetWare 5.1 Support Pack 8
- Novell Client 4.91 for Windows 2000/XP
- GroupWise 6.5 Support Pack 4
- GroupWise Messenger 1.0 Support Pack 4
- Novell ZENworks 6.5 Support Pack 1a
- Novell BorderManager 3.8 Support Pack 3
- Novell NFS Gateway for 6.5 Support Pack 1
- Novell NFS Services 3.0 Support Pack 7
- Novell NetWare iSCSI Initiator 1 Support Pack 2
- Novell Native File Access Pack Support Pack 5
- eDirectory 8.7.3.4
- ConsoleOne (v1.3.6d)
A comprehensive list of the fixes since CSP 11—including updates for third-party drivers, BorderManager, NetWare and more—can be found at http://support.novell.com/tools/csp/csp12_changes.html
Technical Information Resources
New Support Knowledgebase documents (TIDs)
An array of answers awaits—with almost 700 new Support Knowledgebase documents (TIDs) in this month's release, you're certain to find something that will help your systems run at their prime. Search these documents today!
Product Communities articles
Delve deeper than ever before into your favorite products. The April update offers 215 Product Communities articles: 179 features and 36 general. These articles cover everything from high-level benefits to nuts-and-bolts technologies. And, as always, we appreciate your feedback and input about this content.
Online Web Forums Archive
Ask away: you'll find an entire spectrum of answers from your peers in the online Web Forums Archive. Visit the live forums, or search technical hints, deployment options, workarounds, general troubleshooting suggestions and much more at support.novell.com/forums/
What's New and Upcoming
Novell Tech Select Service Promotion
Novell offers a variety of subscription options, but Novell Tech Select Service is the only one that includes support. And now, if you purchase a Novell Tech Select Service subscription before the end of April, you will receive three standard (not electronic) Novell Technical Support incidents. This is a great value, and it's ideal for any small- to medium-sized business without a support contract.
Reassign Your Subscription
If your subscription benefits include an administrator account, you can easily reassign your subscription to someone else in your organization. To reassign any of the subscriptions included in your administrator account, simply access the Subscriber Portal (at http://support.novell.com/subscriptions/portal/spc), select your administrator account under "My Subscriptions," click "Manage Subscriptions" and click "reassign." [Please note that you will also need to forward the welcome kit and any previously received update kits to the new owner(s).]
Get 30 Percent Off the New Novell GroupWise 6.5 User's Handbook
Visit our Web site at http://support.novell.com/bookpromo.html to receive 30 percent off the new Novell GroupWise 6.5 User's Handbook. This guide helps users understand the features in GroupWise 6.5 to manage e-mail, schedules and workloads. It also introduces new features of this version, including improvements to the user interface and to integration tools for third-party developers.