Novell Technical Subscriptions
Frequently Asked Questions - General
We've got the answers to your questions about Novell Technical Subscriptions. Explore the following categories:
See the Features and Benefits page for a detailed explanation of the key differences between subscription products.
I receive subscriptions as a free benefit to another Novell program; how should I respond to your renewal letter?
If you receive your technical subscriptions as an a free entitlement from your Premium Support or PartnerNet contract, and you plan to renew your contract with Novell, you may disregard the renewal letter. However, your entitlement subscriptions will expire when your Premium Support or PartnerNet agreement expires.
If you need more subscriptions than you receive with your entitlement, you may purchase extra subscriptions separately on our website. Partners can receive a discount code by emailing email@example.com.
Technical Resources: All of the technical resources are available online via the Subscriber Portal. The portal consolidates the most current technical documentation, articles, forums and other subscription information, providing a convenient, integrated view of all Technical Resources.
Simply request one from the Novell Technical Subscriptions team. Please email us at firstname.lastname@example.org. In your email, please include the following information:
- Your name
- Your organization's name
- The subscription for which you want a receipt