Novell Technical Subscriptions
Frequently Asked Questions - Support and Customer Service
We've got the answers to your questions about Novell Technical Subscriptions. Explore the following categories:
Support and Customer Service Questions
Warranty support for replacement of defective media is available through firstname.lastname@example.org.
Send all of your questions about Novell Technical Subscriptions to email@example.com. In your email, please include the following information:
- Your name
- Your organization's name
- Your subscription's name (e.g. NPRS)
- Your subscription ID (if you know it)
If you need support for Novell software products, you should refer to support.novell.com or your normal support channels.
Someone else in your organization may be receiving your subscription or it may have expired. Please contact the subscriptions team at firstname.lastname@example.org. We'll investigate the matter for you and do our best to make it right.
If your questions or concerns aren't covered in this FAQ, please contact the subscriptions team at email@example.com.