May 2011 Highlights - Novell Software Evaluation & Development Library
Novell Technical Subscriptions
Your Novell Software Evaluation and Development Library shipment for May is a treasure trove of excellent resources and updates to help you fine tune your Novell products. This month's release includes the latest edition of Novell iManager and Novell Service Desk.
Updated Software
Novell Service Desk 6.2
Novell Service Desk gives you the ability to reduce your mean time to repair (MTTR) and continually improve your service management environment by streamlining and automating your service desk function. By applying industry-acknowledged best practices, Novell Service Desk's fully integrated service management tool allows you to solve, submit, track and manage requests via e-mail, PDA or a convenient customer portal.
Novell iManager 2.7.4
Novell iManager provides a global view of your network from one browser-based tool, allowing you to proactively assess and respond to your changing network demands. With iManager, you can manage Novell Open Enterprise Server, Novell Identity Manager, Novell eDirectory and many other Novell and third-party services from a Web browser. In addition the product provides a single point of administration for directory objects, schema, partitions, replicas and many other network resources. This centralized Web-based management allows you to eliminate administrative redundancy, saving both time and money.
What's New and Upcoming
Have you visited the Subscriber Portal Today?
We know it's handy to have your update kit delivered right to your doorstep every month. But don't forget the wealth of additional resources that are available to you through the Subscriber Portal.
Or perhaps you are considering a Novell Certification? Then take a look at our online self-study manuals. You can start Course 3103 SUSE Linux Enterprise Server 11 Administration / Manual and take the first step to becoming a Novell Certified Linux Professional.
Going Green?
If you would prefer to access your subscription online only, please send an email to subscriptions@novell.com requesting electronic access only. Don't forget to include your Subscription ID. We'll take care of everything for you.