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April 2008 Highlights - Novell Tech Select Service

Novell Technical Subscriptions

breakdown

You've been working late, just to make sure your systems are secure and up to date. And while admirable, drinking five cups of coffee before noon, just to stay awake, might be a sign that you need to simplify your enterprise. This month's release contains 40 ReadMe files and patches, 391 Support Knowledgebase documents (TIDS), 367 Cool Solutions articles, dozens of new and updated product guides, and six new Self-Study Manuals. With these resources at your disposal, we know you'll be able to cut down from five cups to three, and get your systems running at maximum capacity.

Upcoming Software

Whether you're automating IT processes, tracking and monitoring your software, controlling security, deploying updates and applications, or simplifying administration, we can help. If you're ready to make systems management even easier, be sure to stay tuned for updates and upcoming software. And just to give you a hint of what's around the corner, we can tell you that in the near future, we'll release:

  • Novell ZENworks 7 Suite update:: Novell ZENworks is a comprehensive set of integrated tools that automate IT management and business processes throughout the lifecycle of desktops, laptops, servers and handhelds—even across diverse server and client platforms.

Advanced Resources

Novell Online Self-Study Manuals

Get up to date with the new training on the latest Novell and open source technologies. It's available with just a few clicks:

SUSE Linux Enterprise Desktop 10 Administration Workbook (Course 3086)

This course covers basic Linux skills as well as common tasks a system administrator of SUSE Linux Enterprise Desktop 10 has to perform, like installation, configuration of the desktop environment, software management, management of processes, printing, integration into existing environments, and rollout of a large number of installations.

Novell Sentinel 5 User Training (Course 6110 v1)

This course is designed for new or pre-5.0 users of the Novell Sentinel system who will only be using the console and investigating incidents. It introduces the Sentinel architecture, collectors, and the Control Center. Students will learn how to view real-time events, create and apply filters, investigate events, and perform incident handling and resolution using iTRAC. This material is also taught in the Fundamentals class.

Novell Sentinel 5 Administration (Course 6111 v1)

This course is designed for administrators and advanced users who will be managing a Novell Sentinel system. Topics will include system configuration tasks such as user management, filtering, correlation rules, incident and iTRAC design, system and menu management, reporting, and database management. Students will learn how to monitor and troubleshoot their Sentinel systems. This course is days 2 and 3 of the Fundamentals course.

Novell Sentinel 5 Collection (Course 6112 v1)

This course is designed for Novell Sentinel administrators and developers who need to deploy new collectors on their Sentinel systems and perform basic correlation on collected events. Students will learn how to download, install and tailor tier 1 collectors, and then deploy them into their Sentinel systems.

Implementing Novell Open Enterprise Server 2 for Linux (Course 3089)

Implementing Novell Open Enterprise Server 2 for Linux (course 3089) is designed to provide hands-on experience using the Linux platform to host Novell Open Enterprise Server 2 services. This course should reduce the fear of migrating to Linux the services currently running on NetWare.

Deploying Novell Open Enterprise server 2 for Linux (Course 3090)

This is a 5-day course designed to assist current NetWare administrators and engineers in transferring their skills and knowledge from a NetWare environment to a Novell Open Enterprise Server 2 for Linux environment.

Bonus Utilities

Your company is complex. You need innovative, mature solutions to meet your organization's needs, which is why we, along with the open source community, are continuously working to deliver extra functionalities, tools and plugins to ensure your Novell products are ready for any challenge. This month's shipment alone includes 40 new and updated bonus utilities, so you can get your business running at peak efficiency.

  • Cluster Command Tool: Allows the administrator to run a command from one node that is executed on each and every node in the cluster.

  • Network login/logout utility: Allows an administrator to calculate the time of each LDAP operation in a dstrace or iMonitor log file.

  • GroupWise to Windows Address Book (GWtoWAB): Imports, synchronizes and exports your contact data between Novell GroupWise and the Windows Address Book.

  • Linux Remove Trustee: Deletes a specified Linux NSS Pool Snapshot using XML as specified in the VFS for NetWare specification.

  • Novell Localisation Workbench: Allows the safe translation and reuse of previous translations in Novell software.

  • ZENworks Patch Management Agent Utility: Allows you to install Novell ZENworks Patch Magament 6.4 Agent version 6.4.2.252 to a PC, or remove the agent, or upgrade to this version.

  • ZLMLoad: Loads the base operating system packages from either mounted media or a local installation source into ZLM.

  • Binary Check Tool: Checks the named binary for it's rpm owner and the rpm owner of each shared library dependency as determined by ldd. It then runs rpm verify on each file.

Support Resources

Latest Files and Patches

To really get your products working at their best, you need to know the best way to install, configure and troubleshoot them. And that's what we're providing with the 40 new ReadMe files and patches included in this month's shipment. Don't pass up the chance to take advantage of all the features in your Novell products!

Technical Information Resources

Product Documentation

Like puppies, small children and boyfriends (or girlfriends), IT systems always need attention. But unlike puppies, small children and significant others, your IT system comes with a guide. Or in this case, multiple guides. This month's shipment includes dozens of product documentation guides on multiple Novell products. So whether you're installing and configuring Novell ZENworks Orchestrator or setting up remote management for Novell ZENworks Configuration Management, we have the references you need to get the job done quickly.

Novell Connection Magazine

If you love Novell GroupWise (and who doesn't?), then you'll love this quarter's edition of Novell Connection. We're featuring Tech Talks on the upcoming of release of newest edition of GroupWise—Novell GroupWise 8! We'll take you through busy searching a client's calendar and how to set up more panels in your home view. In addition, you'll have access to great customer success stories and a new animated article from Laura Chappell. Check it out today!

New Support Knowledgebase Documents (TIDs)

Novell products have a lot of features, which is great. But it wouldn't be nearly so great if you had to slog through the thousands of documents in our Support Knowledgebase by hand. That's why, to make your life more efficient, we've made our Support Knowledgebase searchable. Just type in what you're looking for and find the answers to all your Novell product-specific questions. So come find out how to get all your ducks (or at least all your products) in a row. Check out the 391 new documents we've added this month!

Cool Solutions Articles

Eleven years after launching the first Cool Solutions site, we have just taken a major step forward. We have some new digs—a full-on community site with all the Web 2.0 bells and whistles. And you still get access to all the users, administrators and developers who are offering their amazing tips to get your systems running like a scared rabbit (really fast). Come check out our new home and our 367 new Cool Solutions articles.

What's New and Upcoming

New Product Offering

Novell is pleased to introduce the Novell Professional Resource Suite – Portal Advantage. It is the ideal self-help tool for a team of up to five Novell professionals and retails for US$1,999. Read all about it in this month's highlights or on our Web site, at http://support.novell.com/subscriptions/subscription_products/nprs_pa.html

Want Free Training?

Your subscription to Novell Tech Select Service, Novell Professional Resource Suite or Novell Professional Resource Suite – Portal Advantage gives you online access to 120 Novell Self-Study Manuals, and the list gets longer every month! Contact us if you need activation instructions for you online account.

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