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November 2008 Highlights - Novell Support Resource Library

Novell Technical Subscriptions

breakdown

The November shipment of Novell Support Resource Library includes six new and updated bonus utilities, three new technical white papers, 320 Support Knowledgebase documents (TIDS), dozens of new and updated documentation guides, 22 ReadMe files and patches, five new and updated technical white papers, 101 new Cool Solutions articles, 426 YES Bulletins and the new edition of Novell Connection Magazine. With all of these resources at your fingertips, you'll have no problem ensuring your systems are running at top performance, while making sure you're staying up to date on all the latest IT news.

Advanced Resources

Bonus Utilities

Our Bonus Utilities help you work more efficiently with the Novell solutions you use most often. November's shipment includes many new and updated utilities, and here is a sample:

  • Linux List Partitions:This utility lists all of the partitions on a Linux server, using Virtual File Services.

  • Easily Generate LDIF File for Testing: This utility lets you generate random, fictitious, LDIF records that can be imported into LDAP server or other applications for testing.

Technical White Papers

This month, we've included three new papers to get you up to date on today's technologies and more. You'll learn about Novell Compliance Management Platform and Novell ZENworks Application Virtualization. In addition, here's another paper you can look forward to this month:

  • 10 Ways to Enhance Communication and Collaboration in Education: Learn about the work Novell is doing with educational institutions around the world to drive excellence in education through enhanced collaboration. Our experience has helped us identify ten key ways educational institutions can further their mission with next-generation collaboration.

Support Resources

Latest Files and Patches

This month, we're shipping 22 ReadMe files and patches. What does this mean to you? Our pre-tested patches can help you with bug fixes, graphic replacements, usability and performance. Just take a few minutes to download and apply them, and you'll be able to keep your systems running better than ever.

Technical Information Resources

Product Documentation

We've released a lot of new and updated products recently. And our dozens of new and updated product documentation resources can help you figure out how to use those products. This month's shipment alone includes dozens of resources that include information on Identity Manager 3.6, Novell Compliance Management Platform, Novell ZENworks 10 Configuration Management and more. We have kits, guides, and reference materials galore. No matter what you're looking for, we have the answer, so check out our new and updated product documentation now!

Novell Connection Magazine

There's a lot to discover in the September 2008 edition of Novell Connection magazine. In this feature-packed issue, you'll learn how Novell GroupWise 8 will make your life easier. You'll also learn about the new GroupWise 8 WebAccess client and what it can do for your users. We also tell you how PlateSpin products can help you relocate or consolidate your data center. Finally, check out Laura Chappell's animated articles, customer success stories and more. Getting connected is easy when you read this issue of Novell Connection magazine.

New Support Knowledgebase Documents (TIDs)

Have you heard about our Support Knowledgebase Documents (TIDs)? These documents include detailed technical information that can answer all your important technical questions. If you have a specific question, just check our searchable database: it makes it easy to find exactly what you're looking for. Our November shipment includes 426 TIDs, so check them out today.

Cool Solutions Articles (Online)

This month, we've added 101 new Cool Solutions articles to our Cool Solutions community. Users, administrators and developers share their secrets in this online community, which offers articles, tips, Q&As and free tools to download. In addition to the Cool Solutions articles, this online community also offers support, forums, wikis, a glossary, blogs and more.

YES Bulletins

When Novell partners complete YES certification, you get products that are certified to be compatible with your Novell products, including SUSE Linux Enterprise, Novell Open Enterprise Server, Novell ZENworks Suite and more. This month we're releasing 520 YES Bulletins to keep you up to date on the newest YES certified products.

What's New and Upcoming

Install Your New 2009 Licenses!

Your new 2009 evaluation software licenses are on CD 1A, so be sure to install them sometime between now and the end of the year. Expanded licenses are available via the Subscriber Portal.

Renew Your Licenses!

The following products are expiring at the end of the year and require a new license to be applied:

  • BorderManager 3.7

  • BorderManager 3.8

  • Cluster Services 1.01

  • Cluster Services 1.01

  • Cluster Services 1.7 (NW6.5)

  • eDirectory 8.7

  • NFS 3

  • NFS Gateway 4.1

  • NSBS 5.1

  • NSBS 6.0

  • NSBS 6.5

  • NetWare 5.1

  • NetWare 5.1 additional servers

  • NetWare 6.0

  • NetWare 6.5

  • Cluster Services 1.6 (NW 6)

How Do I Access the Subscriber Portal?

To access our portal, just go to https://support.novell.com/subscriptions/portal/spc . If no subscriptions appear under My Subscriptions, you need to activate your subscription. E-mail subscriptions@novell.com and request your activation keys and activation instructions.

Register for BrainShare!

It's never too early to register for BrainShare! See novell.com/brainshare/ to get more information and to sign up for one of the world's best technical conferences.

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