As an administrator, I have users who have...
Articles and Tips: qna
01 May 2002
Q.
As an administrator, I have users who have Crystal Decision's (www.crystaldecisions.com) Crystal Info (formerly a Seagate product), version 7. According to their own database, GroupWise 5.5 and above is not supported at all.
http://support.crystaldecisions.com/library/kbase/articles/c2004683.asp
After talking to their technical support folks, this was intentional. They will not now nor in the future, ever support GroupWise again, and they cite "lack of demand." They use Crystal to send e-mail from within the application itself to attach reports. These reports do not attach properly using GroupWise. We are currently at v5.5 and intend to move onto v6.
My question is: Exactly what does it take to have an application support GroupWise, when it will support other e-mail systems? Can anyone give me a simple explanation as to what this entails and how much effort it would take to "GroupWise-enable" a product?
A.
Enabling an application for GroupWise is really easy. If they use a standard interface (MAPI), no additional code is required, since GroupWise supports MAPI.
If they use a direct OLE interface into Outlook, this is a proprietary reference. Adding a few similar OLE commands for GroupWise ObjectAPIs would be a matter of just a few code lines.
* Originally published in Novell AppNotes
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