What are the different types of support offered...
Articles and Tips: qna
01 Jan 2001
Q.
What are the different types of support offered on the NDK?
A.
To see all the NDK components listed by their support status, go to the downloads by support page (http://www.developer.novell.com/ndk/bysupport.htm). Newsgroups are available from the Novell Developer Kit Support page (http://www.developer.novell.com/ndk/support.htm). The support status of each component is assigned one of the following types:
Novell Supported. Novell provides support for these components.
Peer Supported. Support is available only through a peer group that may or may not include Novell employees. We do not guarantee that questions posted to a "peer supported" newsgroup will be answered.
Third Party. Support is provided by the third party company that supplied the component to the Novell Developer Kit.
Early Access. Limited support is available through "early access" newgroups for technologies under development at Novell. We do not guarantee that questions posted to these newsgroups will be answered. These components should not be used in a production environment.
Not Supported. No support is available from Novell for these components which are provided for your use. We do not guarantee that questions posted to an unsupported newsgroup will be answered. These components should not be used in a production environment.
* Originally published in Novell AppNotes
Disclaimer
The origin of this information may be internal or external to Novell. While Novell makes all reasonable efforts to verify this information, Novell does not make explicit or implied claims to its validity.