Recovering Deleted GroupWise Accounts
Articles and Tips: qna
01 Sep 2003
Q.
Dear Ab-end: I am from a company with a top-notch IS staff. They perform daily incremental backups on all of our network servers. However, recently I deleted my GroupWise 6.5 account accidentally. Is there any way that it can be reconstructed from the information in the backups?
-- Terry in Real Trouble
A.
Dear Terry: You're in luck, since starting with GroupWise 6.5 there's a new utility called the Recover Deleted Account Utility. The following information is provided by Novell Technical Support and is available as TID #10082831.
"It is important to restore the user with the same FID (File ID) that they were assigned prior to the deletion. To do this, GroupWise 6.5 has added a utility to the GroupWise administration tool (ConsoleOne with GW 6.5 snap-ins). It's called the Recover Deleted Account utility and is found in the Tools > GroupWise Utilities > Recover Deleted Account directory.
"This utility lets you point to a backup copy of the primary domain database (there needs to be a copy of the database prior to the user being deleted). You then select the account (from a browser) that needs to be restored. The utility will then create the user into the live system with the information that existed prior to the deletion.
"It will also generate a information screen that can be copied to the clipboard and used to identify the public groups that the user was associated to at the time of the backed up primary domain database. This can be used to add the user to each necessary group.
"To restore the mailbox, one of two ways can be used:
"Option 1: Restore a copy of the users database back to the <post office>\ofuser directory and run GWCheck with Analyze and Fix, with a contents check. (Only use this method if your backup copy of the user database is recent and you are restoring the users shortly after they were deleted. If they have been deleted for more than a week, it is recommended that you use Option #2.
"Option 2: Use the Backup/Restore Mailbox feature (see documentation for details on setting up the Restore Area and granting rights to the user)."
* Originally published in Novell AppNotes
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The origin of this information may be internal or external to Novell. While Novell makes all reasonable efforts to verify this information, Novell does not make explicit or implied claims to its validity.