Novell is now a part of Micro Focus

Blue Screens in MUP.SYS from W2K SP4

Articles and Tips: qna

01 Sep 2003


Q.

Dear Ab-end: After I apply Windows 2000 Service Pack 4, I'm getting random blue screens in MUP.SYS. Most commonly this happens when logging in. What can I do about this?

-- Bluescreen Billy in Baldwin Park

A.

Dear Billy: This is an issue with the MUP.SYS in Windows 2000 Service Pack 4. Microsoft does have a hotfix for this problem. As a workaround, set the following in the registry:

HKLM\SYSTEM\CurrentControlSet\Services\Mup\
DisableDFS = 0

For more details, see TID #10084921, which is entitled "Random Exceptions in MUP.SYS after Applying Windows 2000 SP4" and can be found at http://support.novell.com/cgi-bin/search/searchtid.cgi?/10084921.htm.

* Originally published in Novell AppNotes


Disclaimer

The origin of this information may be internal or external to Novell. While Novell makes all reasonable efforts to verify this information, Novell does not make explicit or implied claims to its validity.

© Copyright Micro Focus or one of its affiliates