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Applications Not Appearing in the ZENworks NAL Explorer

Articles and Tips: qna

01 May 2003


Q.

I have ZENworks for Desktops installed but I am having difficulty getting the applications to show up for my users in the NAL Explorer. How do I start troubleshooting this problem?

Edward "Exploring Possibilities" Ellison

A.

Dear Ed: After logging in as a user and with the NAL Explorer running, right-click on the NAL Explorer icon that is on the desktop and select Properties. After the window opens, hold down the <F2> key while clicking the More button.

This will open up a window that lists the applications the user object can see in the tree, as well as the logic that allows or hides these applications. While this solution is not supported by Novell, it is a good place to start your troubleshooting activities.

* Originally published in Novell AppNotes


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