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Unable to Open Multiple Files with Windows XP

Articles and Tips: qna

01 Mar 2003


Q.

I recently upgraded several of my company's workstations to Windows XP, using Novell's most excellent product, ZENworks. However, now we are seeing problems opening two or more files simultaneously. I have users who attempt to open two or more files by highlighting them and then selecting "open" from the pop-up menu (right-clicking) or from the File menu. The files do not open. However, the files do open as expected by pressing "enter" after highlighting multiple files.

I have checked, and this does not occur on Windows 2000 or NT, so I would like to say this is unique to Windows XP. I am using Novell Client v4.83 Support Pack 1 for Windows NT/2000/XP. Please help!

Munching Multiple Files in Mysia

A.

Dear Munching: This is a bug with the Novell Client v4.83 SP1, since it contains a version of NOVNPNT.DLL that exhibits the problem. NOVNPNT.DLL is the portion of the Novell Client that allows the Windows XP Operating System to send appropriate requests to Novell file servers. Updating your NOVNPNT.DLL to the 8-21-2002 version or later will fix your problem.

* Originally published in Novell AppNotes


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