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Licensing Issues

Articles and Tips: qna

01 Oct 2002


Q.

I have a NetWare 6 server and used iManager to add 10 new client licenses. However, when I type VERSION at the server console, I don't see the new licenses. The users don't seem to be able to use the new licenses either. I've searched all the TIDs and come up with nothing. Is there some kind of magic incantation that I have missed? By the way, the new licenses are Academic type licenses, if that makes a difference.

Larry in Licensing Hell

A.

Dear Larry: The Academic User license has to have a corresponding Academic Server license to go with it. License types cannot be mixed. I found this out when I worked a call with someone who had actually been shipped some corrupt licenses: his server license was good, but his user licenses were bad. I gave him a temporary (red box) user license to use while he re- ordered the academic user license. We still couldn't get it working, and a license trace showed that the server was still looking for the academic user license container.

Once we removed the academic server license and replaced it with a regular server license, everything started to work. When he received his replacement licenses, we did the same thing in reverse. We put the new user licenses in, and removed the temporary user licenses. Nothing would work until we put the academic server license back in place.

* Originally published in Novell AppNotes


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