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ZfD3.2 and Loss of Remote Control of Windows 2000 Workstations

Articles and Tips: qna

01 Jul 2002


Q.

Since applying the ZENworks for Desktops 3.2 beta patch kit, I find that when using remote control of a Windows 2000 workstation, I cannot type anything in the remote session, although mouse movement and clicks work fine.

Losing Control in Cartago

A.

Dear Losing: See TID #10069807. Entitled "Cannot Use Keyboard in Remote Control Session with ZENworks for Desktops 3.2," the patch kit introduced a new ConsoleOne snapin, plus a corresponding DLL which needs to be copied to the workstation. You can find TID #10069807 at http://support.novell.com/cgi-bin/search/searchtid.cgi?/10069807.htm.

* Originally published in Novell AppNotes


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