Installing Support Pack 1 for GroupWise 6
Articles and Tips: qna
01 Mar 2002
Q.
I work for a major University in Australia. I am trying to get Support Pack 1 for GroupWise 6 installed successfully. Any and all help would be appreciated, as installing a Support Pack should be very simple.
Stressed About a Support Pack in Sydney
A.
Dear Stressed: After spending a whole day myself, wondering why I could easily install Support Pack 1 for GroupWise 6, and you couldn't, I was finally able to work it out. If the Support Pack install always returns an "Invalid Location" when you point to the software distribution directory, or a copy of the GroupWise 6 CD, then you have this problem. For some strange reason, Support Pack 1 will only install successfully in the Mountain Time Zone, so as an interim fix, on the PC from which you are installing Support Pack 1, set the Local Time Zone to Mountain Time (GMT - 7).
The GroupWise teams are now aware of this issue, so please keep this in mind if you have customers having problems installing Support Pack 1 for GroupWise 6. I'm not sure what other Time Zones will not work, but GMT +10 (Australia) will fail.
* Originally published in Novell AppNotes
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