Corrupt Print Queue Objects
Articles and Tips: qna
01 Feb 2002
Q.
I have just moved my NetWare 5.1 server to new hardware. NDS transferred okay and all the printer objects are visible under the NWADMIN utility. However, none of my HP network printers will print on the new server. What can I do?
Printer Problems in Plymouh
A.
Dear Problems: The print queues on the HP JetDirect adapters may be corrupted. Use the non-Web based HP software and rebuild the objects (you may need to use a Windows 9x workstation to do this). You will have to delete all three objects (Printer, Print Server, Queue) and recreate them. The steps to use are as follows:
Unplug HP JetDirect and hold down its test button while plugging it back in. Keep it held down for 30 seconds to clear the JetDirect memory.
Delete all three objects--printer, queue, and server from the printers.
Make sure 3.42 drivers do not have the old objects in its screens. Recreate them but do not use same names. Novell wrote a TID explaining that reusing corrupted object names will keep them corrupted. Use new names for all three objects.
Point the workstations to the new print queues.
* Originally published in Novell AppNotes
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