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NetWare Server: Spawning a New Console Screen After a Server Hangs

Articles and Tips: qna

13 Jul 2000


Q.

Dear Ab-end: I have a NetWare 5.1 server on which I run the Netscape Web Server for NetWare. The other day, the console process hung during a request to restart the Web Server. It appeared that other processes on the server were still running, but I couldn't figure out how to break out of the hung console screen. Is there a way to shut down the hung console screen, and maybe even start a new console screen?

-- Hanging Around in Hilo

A.

Dear Hanging Around: When the console process hangs on a NetWare 5.1 server, you can spawn a new console by pressing <Ctrl>+<Alt>+<Esc> and selecting the "Spawn a new Console Process" option. By doing this, you have a new, working console prompt, while the hung console process remains on a different screen. If you're lucky, you can do something useful from this new console screen, such as set resources, activate or deactivate debuggers or trace screens, even bring down the server. If you know what process or application caused the hang, you can try unloading the errant process. However, if your console hung because it was waiting for the Loader process to continue, spawning a second or third process will not help you to load or unload that process. (Answer provided by Michael Subasic, Senior Technical Account Manager and Systems Engineer, Novell Canada and Ahmad Sadeghpour, Technical Support, Novell Germany)

* Originally published in Novell AppNotes


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