eDirectory 8.7 installation on Windows aborts at the end of the GUI install.

(Last modified: 30Aug2005)

This document (10079205) is provided subject to the disclaimer at the end of this document.

fact

Novell eDirectory 8.7 on Windows 2000

Microsoft Windows 2000 Server

symptom

eDirectory 8.7 installation on Windows aborts at the end of the GUI install.

Can't install eDirectory from a Terminal Session

Error:  "Fatal: The eDirectory installation has terminated abnormally."

GUI file copy gets to 100% and then aborts with a fatal error message. 

The server object is inserted into the tree

Other servers in the tree are able to communicate and synchronize with the server

cause

eDirectory 8.7 was not installed at the physical server console.  A remote desktop utility was used such as WindowsXP's "Remote Desktop Connection" or a terminal server connection.  Microsoft says that this should be fixed in Windows Server 2003 by allowing RDP connections to control console 0 - i.e. the real server interactive desktop rather than a virtualized one 

fix

Restart the installation of eDirectory making sure that you are physically at the server console or connect remotely to a Windows Server 2000 or 2003 via a RDP connection to control console 0 (i.e. mstsc /console /v:<servername[:port]>) or use another method to remote control the server (ZENworks for Servers remote control session or VNC). 

If you want to scrub the Windows 2000 server before reinstalling, see NOVL31728 - How to manually uninstall Novell eDirectory off of a Windows Server for more information. 

For additional information on eDirectory 8.7, please see the following solution.  NOVL81742  - eDirectory 8.7 Readme Addendum 

note

NI.LOG file reports the following error:

Fatal: The core DS component of eDirectory was successfully installed, but the installation cannot communicate with it, which is necessary to complete the installation of the remaining eDirectory components.

Please try reinstalling the product.  The C:\Program Files\Common Files\Novell\ni\data\nioutput.txt file will show more details about the problem area.  If the problem persists, please contact Novell Support.

The eDirectory installation will now be terminated.

NIOUTPUT.TXT reports the following:

Profile 0 = D:\Release\Novell\eDirectory 2k 8.7\Console1\ni\windows\..\DATA\C1SP.DB
C1: Enter initialize method.
notInstalledSuccessfully - Exception: com.novell.service.registry.RegistryException: The system cannot find the file specified.
; ccode = 0x2
notInstalledSuccessfully - Exception Message: The system cannot find the file specified.

document

Document Title: eDirectory 8.7 installation on Windows aborts at the end of the GUI install.
Document ID: 10079205
Solution ID: NOVL86151
Creation Date: 22Jan2003
Modified Date: 30Aug2005
Novell Product Class:Novell eDirectory

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.