Error: "Unable to connect to the specified server."

(Last modified: 07Jan2003)

This document (10077089) is provided subject to the disclaimer at the end of this document.

fact

Novell eDirectory 8.7 for All Platforms

Novell Directory Services 6

NDS iMonitor 1.5

symptom

Error: "Unable to connect to the specified server."

Error occurs while running a Tree Wide Health Check report which includes Timesync information

cause

When running a Tree Wide Health Check in NDS iMonitor (see examples of urls to get to this feature in NDS iMonitor)

https://serverIPaddress:port/nds/reportconfig?base=%2Fnds%2Freports
   I.E.https://10.10.10.1:8009/nds/reportconfig?base=%2Fnds%2Freports

If a Netware 4.x server running NDS 6.x is in the tree, those servers will report the error: "Unable to connect to the specified server."

The cause of this is because NDS iMonitor issues a DS Ping to all servers to see if they are up.  NDS 6.x does not support these calls and so it does not respond to the ping.  The end result is that the server running NDS iMonitor thinks that the NDS 6.x server is down and will report the error.

fix

NDS iMonitor is a new administration tool that does not guarantee complete backwards functionality with older versions of NDS.  There are many things that can be reported back to NDS iMonitor from older versions of NDS.  However, in order for an administrator to take full advantage of all of the features offered by NDS iMonitor, it is recommended that eDirectory 8.6.x or greater is installed on all servers in the tree.  This error is not accurate.  Communication is probably not broken between all servers in the tree and the NDS 6.x box.  The reporting feature of NDS iMonitor simply can not successfully connect to the server to accurately report on the status of that server.

For additional information on eDirectory 8.7, please see the following solution.  NOVL81742  - eDirectory 8.7 Readme Addendum

document

Document Title: Error: "Unable to connect to the specified server."
Document ID: 10077089
Solution ID: NOVL84273
Creation Date: 25Nov2002
Modified Date: 07Jan2003
Novell Product Class:NetWare

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