Error: "Error connecting to Application Server. Check Server Name/Address and JSL Port Number"
(Last modified: 22Apr2004)
This document (10092541) is provided subject to the disclaimer at the end of this document.
fact
DirXML 1.1a for Linux
Novell DirXML 1.1a Remote Loader
Peoplesoft 4.0 Driver
Microsoft Windows 2000 Server
symptom
Error: "Error connecting to Application Server. Check Server Name/Address and JSL Port Number"
Unable to connect to PeopleSoft using CITESTER.EXE
CITESTER.EXE fails on Phase III with the following output: Phase III: Attempt PeopleSoft client authentication -------------------------------------------------- Enter The Application Server Name (Leading '//' required!): //10.193.2. Enter The Application Server Port Number [9000]: 8100 Enter PeopleSoft UserID [PS]: DIRXML Enter PeopleSoft UserID Password [PS]: DIRXML% ERROR: Failed Connection to the PeopleSoft Application Server. Please make sure you entered your authentication information correct PeopleSoft Error/Warning Messages Pending. Number of Messages: 1 Message 1: Connect Failed: No additional information available (90,-1)
PeopleTools was recently upgraded
Re-install the PSEXTAPI by running setup.exe from {pshome}\setup\PsExtApi
The PSEXTAPI setup must be re-executed each time 'Tools is upgraded.
This issue is related to the PeopleSoft Application Server Jolt port configuration. There is a file on the PeopleSoft Application Server called "psappsrv.cfg" that should have a group of parameters for the JOLT Listener. One of these is the port number. This file can be edited through the PSADMIN Tool. If you change anything, be sure to re-cycle the Application Server. Make sure that the Jolt port in the "psappsrv.cfg" and the port you have listed in "Authentication Context" of the PeopleSoft Driver are the same.
From the server running the Remote Loader, try to telnet to the Jolt port on the application server. If you are able to connect, the port is listening and you are not blocked by a firewall. If you get a connection refused, you will want to confirm that the port you tried to connect to is indeed listening, and that a firewall is not part of the problem.
The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.change
fix
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document
Document Title: Error: "Error connecting to Application Server. Check Server Name/Address and JSL Port Number" Document ID: 10092541 Solution ID: NOVL96578 Creation Date: 22Apr2004 Modified Date: 22Apr2004 Novell Product Class: DirXML disclaimer
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