Word 2003 mapi address book error with GroupWise 6.5

(Last modified: 13Jul2005)

This document (10091384) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 6.5

Microsoft Windows XP Professional

Microsoft Windows 2000 Professional

Microsoft Windows Office 2003

symptom

Word 2003 mapi address book error with GroupWise 6.5

Error: Address book failure: "Unspecified error", Check your mapi setup.  You must have extended mapi version 1.0 or higher to use this feature.

fix

This problem has been duplicated and GroupWise development has been advised. 
STD:
In Word 2003 click on Tools, Labels and Mailings, Envelopes and Labels, click on the address book icon ( looks like and open book, blue tinted in color ) and log into GroupWise with your password and you will then get the error.

Problem in Windows XP SP1  and Windows 2000 SP4.  GW 6.5 SP1 and GW 6.52 2-6-2004 client - SAME PROBLEM.

document

Document Title:	Word 2003 mapi address book error with GroupWise 6.5
Document ID:	10091384
Solution ID:	NOVL95649
Creation Date:	19Feb2004
Modified Date:	13Jul2005
Novell Product Class:	Groupware

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.