AuthXtier realm when going to login-xtier / nsadmin url

(Last modified: 08Mar2005)

This document (10091120) is provided subject to the disclaimer at the end of this document.


Novell Client 4.9 for Windows NT/2000/XP

Novell Client 4.9 SP1A for Windows NT/2000/XP

Novell ZENworks for Desktops 4.0.1 - ZFD401

Novell ZENworks Middle Tier - Windows 2000


AuthXtier realm when going to login-xtier / nsadmin url


When the Middle Tier authentication process is working, the REALM listed in the login prompt received when attempting to hit oneNet urls (that require authentication) should list the tree name.  The tree name comes from whatever tree is running on the authentication domain listed in the registry (software\novell\xtier\configuration\xsrv\authentication domains\...).  If the midtier cannot communicate to this authentication domain server, then the REALM cannot display its tree name.


Cannot authenticate through the middle tier after upgrading to/using the 4.9x client.


Upgraded the client32 version on the Windows Middle Tier from 4.83sp2 to 4.9sp1a. 


The Xtier component on the Windows Middle Tier server is using some of the same client32 modules that are upgrading during the client install. 


Fixed in the Mid-Tier install in ZfD IR4 or newer found at  Novell Product Updates.


In one case, after installing IR4, the symptom persisted.  Re-installing the 4.9 sp1a client eliminated the symptom.


Receiving AuthXtier as the realm.  Subsequent login to the NSADMIN url returns a message: "xx is not authorized to access the NetStorage Administrator".


There is no replica on the server acting as the Authentication Domain.  During the install of the Middle Tier, you must identify the authentication domain.  This should be a server that holds a copy of the user objects that will be logging in through the midtier.  If a server without a replica is defined, this problem is incurred.  (You can change the Authentication domain in the registry - Software\Novell\Xtier\Configuration\Xsrv\Authentication Domains\xxx  , where xxx is the IP or DNS of a server).


Fixed in Service Pack 1 for ZENworks 6.5 Desktop Management - a replica on the backend server is no longer a necessity


Document Title: AuthXtier realm when going to login-xtier / nsadmin url
Document ID: 10091120
Solution ID: NOVL95513
Creation Date: 11Feb2004
Modified Date: 08Mar2005
Novell Product Class:Management Products


The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.