Installation error: " A fatal error has occurred. This program will terminate. CHeck ..."

(Last modified: 23Mar2004)

This document (10090802) is provided subject to the disclaimer at the end of this document.

fact

BorderManager 3.8

Netware 5.1 with nw51sp6.exe applied

eDirectory version 8.6.2

NDS health check reporting no errors

NMAS 2.2 already installed in NDS tree

Upgrading from BorderManager 3.7

symptom

Installation error: " A fatal error has occurred. This program will terminate. CHeck ..."

Java exceptions thrown in error log (sys:\ni\data):

______
Driver
Fatal: java.lang.NoClassDefFoundError:
com/novell/admin/common/util/TraceWindow
at
com.novell.admin.ns.nds.jndi.NDSNamespaceImpl.<clinit>(NDSNamespaceImpl.java:70)
at
com.novell.application.install.bordermanager.NMASInstallProduct.ndsConfig(NMASInstallProduct.java,
Compiled Code)
at
com.novell.application.install.bordermanager.NMASInstallProduct.ipApplySettings(NMASInstallProduct.java,
Compiled Code)
at
com.novell.application.install.Driver.doInstallSettings(Driver.java,
Compiled Code)
at
com.novell.application.install.Driver.doInstallSettings(Driver.java,
Compiled Code)
at
com.novell.application.install.Driver.doInstallSettings(Driver.java,
Compiled Code)
at
com.novell.application.install.Driver.doInstallSettings(Driver.java,
Compiled Code)
at com.novell.application.install.Driver.mainHallway(Driver.java,
Compiled Code)
at
com.novell.application.install.WizardFrame.serviceOnNext(WizardFrame.java:339)
at com.novell.application.install.WizardFrame.run(WizardFrame.java,
Compiled Code)
at java.lang.Thread.run(Thread.java:479)
______

Fatal errors 3
Recoverable errors 0
Unknown errors 0
Warnings 0
Informational messages 130

Total logged messages 133

*** Close log 01/26/2004 11:34:21 PST ***

Install_log.csv file from sys:\ni\data shows that the install stoped when trying to extend the NDS schema for NMAS

fix

Update the NovellClasses.jar file and reinstall BM38.

Comparing the contents of the sys:\ni\ directory betwene a working and non working setup, showed that many of the files from the problem server were older than those froom the working server. The NDSNamespaceImpl in the existing NovellClasses.jar was clashing with that we are packaging in BM38. We deleted this jar retry and restart the install. Actually, a cleaner solution attempt would be to backup and rename the following files from ni\update\lib, rerun uninst.bat from ni\update\bin, and then try the installation again-

C1Instll.jar
dirxmlni.jar
eDirectoryProducts.jar
Help.jar
iMonNI.jar
mediamanager.jar
nitools.jar
njclv2.jar
NovellClasses.jar
NWIInstall.jar
PKISInstall.jar

document

Document Title: Installation error: " A fatal error has occurred. This program will terminate. CHeck ..."
Document ID: 10090802
Solution ID: NOVL95250
Creation Date: 30Jan2004
Modified Date: 23Mar2004
Novell Product Class:Novell BorderManager Services

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