Upgrading Management Agent removes desktop icons until reboot/NAL refresh
(Last modified: 03Jan2005)
This document (10090135) is provided subject to the disclaimer at the end of this document.
goal
Upgrading Management Agent removes desktop icons until reboot/NAL refresh
fact
Novell ZENworks for Desktops 4 - ZFD4
Novell ZENworks Management Agent
symptom
If the Management Agent is upgraded on a workstation, the old agent is automatically uninstalled first. At that point, if NAL explorer is used, NAL delivered icons on the desktop are deleted, and at the end of the install process, NAL delivered icons in the start menu are also deleted.
fix
Execute the file sys:public\mgmt\consoleone\1.2\lib\zen\autorun.exe in the post-distribution script, the NAL will refresh, and the icons will return (this requires that the Workstation object has file rights to read the executable). This file will be found on servers that have ZENworks Imaging installed, and can, of course, be copied to a more convenient location if desired.
note
The system tray icon (if shown, depending on Launcher Configuration) can be used to refresh the NAL, the icons will then return.
document
Document Title: | Upgrading Management Agent removes desktop icons until reboot/NAL refresh |
Document ID: | 10090135 |
Solution ID: | NOVL94811 |
Creation Date: | 08Jan2004 |
Modified Date: | 03Jan2005 |
Novell Product Class: | Management Products |
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