After upgrade Files are unable to be moved or copied to any other server or volume

(Last modified: 26Jul2005)

This document (10088867) is provided subject to the disclaimer at the end of this document.

symptom

fact

Novell NetWare 6.0

Novell Client 4.83 SP2 for Windows NT/2000/XP

NETSHIELD

symptom

found that if they unloaded the netshield McAfee virus scanner NLM on the server that they also could not modify and save a file either on the volumes.

LAN trace shows that the last thing the client was doing was to do a NCP enumerate Extended attributes. The information in the extended attribute said something about NETA's AV Stamp

found that files could be copied local and then back to the server OR restored from backup and then the files were good from there on , no longer had any problems with those files on the volume.

cause

Netshield now puts extended attribute information when they are scanning files, something in the upgrade/migration process was corrupting those extended attributes.

fix

After obtaining an NLM from McAfee called delnaiea.nlm we were able to completely clear these extended attribute stamps and then the files worked just fine.

document

Document Title:	After upgrade Files are unable to be moved or copied to any other server or volume
Document ID:	10088867
Solution ID:	NOVL93863
Creation Date:	17Nov2003
Modified Date:	26Jul2005
Novell Product Class:	NetWare

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