Event ID 7022. Service Control Manager: Excelerator service hung on starting

(Last modified: 10Jun2003)

This document (10083209) is provided subject to the disclaimer at the end of this document.

fact

Novell Volera Excelerator 2.2

Windows NT Domain Controller

symptom

Event ID 7022. Service Control Manager:  Excelerator service hung on starting

cause

The most likely cause of this error is that when VOLAUTH.EXE initializes, it estimates to the NT System Manager how long it will take the Excelerator service (VOLAUTH.EXE) to open a socket.  The code estimates 1000ms, or 1 second.  If it takes longer than 1 second to open the socket, the System Manager will report this error message in the Event Log.

fix

Apply VOLAUTH.EXE from Volera Excelerator 2.2 SP3, currently in BETA.  The updated version of VOLAUTH.EXE reports the initialization estimate to be 3000ms, or 3 seconds.

document

Document Title:	Event ID 7022. Service Control Manager:  Excelerator service hung on starting
Document ID:	10083209
Solution ID:	NOVL89497
Creation Date:	14May2003
Modified Date:	10Jun2003
Novell Product Class:	Volera Excelerator

disclaimer

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