Kernel detected unmatched call to EndSleepNotAllowed.
(Last modified: 09Jul2003)
This document (10066151) is provided subject to the disclaimer at the end of this document.
fact
Novell NetWare 6.0
Server Abends
Norton Antivirus Corporate Edition 7.5187
goal
Kernel detected unmatched call to EndSleepNotAllowed.
symptom
Error: Abend 1 on P00: Server-5.60a-6592: Kernel detected unmatched call to EndSleepNotAllowed.
Server abends when accessing through NetWare Remote Manager when NAV is loaded.
Server abends when trying to access the disk utilities in ConsoleOne when NAV is loaded.
change
Upgraded to NetWare 6.
fix
Preliminary analysis indicates that RTVSCAN.NLM calls EndSleepNotAllowed without checking to see if the SleepNotAllowedUseCount is greater than zero. The SleepNotAllowedUseCount must be greater than 0 when EndSleepNotAllowed is called. If it is 0, then this is a mismatched call and the server will abend.
Note: Norton Antivirus Corporate Edition 7.X is not supported on NetWare 6. Edition 8 will be supported when it is released.
See Symantec for more information.
For additional information on NetWare 6, please see the following solution. TID #10064501 - NetWare 6 Readme Addendum
note
Server XXXXX halted Wednesday, July 9, 2003 1:24:17.428 pm
Abend 1 on P00: Server-5.60.03-6592: Kernel detected unmatched call to EndSleepNotAllowed.
Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 00000002 EBX = C412EB30 ECX = 00000000 EDX = CF6ED514
ESI = CF6ED4C0 EDI = C412EB30 EBP = C412EA20 ESP = C412EA10
EIP = 00000000 FLAGS = 00000246
Running process: Java_826 AWT-EventQueue-0 Process
Thread Owned by NLM: JAVA.NLM
Stack pointer: C412CDC0
OS Stack limit: C40B0C60
Scheduling priority: 67371008
Wait state: 3030070 Yielded CPU
Stack: CF67F19E ?
--C412EB30 ?
--CF6ED4C0 ?
--C412EA64 ?
--C412EA7C ?
D70B7F6C (THREADS.NLM|_DestroyCallBackBlock+260)
--C412EB30 ?
--00000000 ?
--FFFFFFFF (LOADER.EXE|KernelTempAliasesEnd+FFF)
--C412EA7C ?
--C412EB30 ?
--00000000 ?
--C3788080 ?
D70B6591 (THREADS.NLM|__CHK+21)
--CF6ED4C0 ?
--C412EA50 ?
--C412EB30 ?
--00000000 ?
--C3788080 ?
--C412EA7C ?
D29F9223 (NWSA.NSS|NWSA_ExitFSMonitor+43)
--C412EB30 ?
--00000000 ?
--C3788080 ?
--C412EB08 ?
--00000000 ?
--C412EB30 ?
--C412EA9C ?
D29F92F0 (NWSA.NSS|FSHOOKS_CloseCall+A0)
--C3788080 ?
--C412EB30 ?
--00000000 ?
--AA5C0C6B ?
--00000000 ?
--00000000 ?
--C412EB54 ?
D25DF18A (COMN.NSS|COMN_Close+24A)
--C412EB08 ?
--00000001 ?
--C412EB30 ?
--AA5C0C6B ?
--0000004E ?
--C412EADC ?
--D8154D9C ?
CF5547CD (JNCPV2.NLM|Java_com_novell_service_jncpv2_cal_DeviceAccessJNI_JDAClose+0)
--FFFFFFFF (LOADER.EXE|KernelTempAliasesEnd+FFF)
--B10100D9 ?
--C40AC060 ?
--00000300 ?
--C41309E4 ?
--00000000 ?
CCB98A80 (JVM.NLM|jni_FatalError+2420)
--00000002 ?
--DCC9A0E8 ?
CCB94E80 (JVM.NLM|unchecked_jni_NativeInterface+0)
--C40AC060 ?
CCB98C74 (JVM.NLM|jni_FatalError+2614)
--C40AC060 ?
--D82AC96C ?
--D8154D9C ?
CF5547CD (JNCPV2.NLM|Java_com_novell_service_jncpv2_cal_DeviceAccessJNI_JDAClose+0)
--C41309E4 ?
--00000000 ?
D25DED00 (COMN.NSS|COMN_SendNSSEvent+B80)
--0000004E ?
--C11C8900 ?
--00000001 ?
--00000000 ?
--00000043 ?
--00000000 ?
--C40AC060 ?
--00000000 ?
--0000004E ?
--00000001 ?
--AA5C0C6B ?
--00000000 ?
--0000004E ?
--00000001 ?
--3FFEABE0 ?
--3FFEABE0 ?
--C14ECE40 ?
--C412EB68 ?
D2641D7D (COMN.NSS|VIRT_Close+7D)
--3FFEABE0 ?
--3FFEABE0 ?
--3FFEABE0 ?
--C412EB78 ?
D2316FF4 (NSS.NLM|msgFreeObject+34)
--3FFEABE0 ?
--3FFEABE0 ?
--C412EB90 ?
D2317544 (NSS.NLM|MSG_DestroyKey+64)
--3FFEABE0 ?
--D6066C80 (TCPIP.NLM|MHLBFTStats+F460)
--AA5C0C6B ?
--00000020 ?
--C412EBA8 ?
D2A17930 (NWSA.NSS|ZH_CloseFile+60)
--AA5C0C6B ?
--0000004E ?
document
| Document Title: | Kernel detected unmatched call to EndSleepNotAllowed. |
| Document ID: | 10066151 |
| Solution ID: | NOVL63981 |
| Creation Date: | 16Nov2001 |
| Modified Date: | 09Jul2003 |
| Novell Product Class: | Beta NetWare |
disclaimer
The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.