NAL takes a long time to read applications across WAN links

(Last modified: 20Dec2004)

This document (10057551) is provided subject to the disclaimer at the end of this document.

fact

Novell ZENworks for Desktops 2

Novell ZENworks for Desktops 3.2

Novell ZENworks for Desktops 3.0

Novell ZENworks for Desktops 4 - ZFD4

Novell Application Launcher

symptom

NAL appears to take longer to read applications across a WAN link than it does over a LAN link.

fact

Other stream files in the same packet trace open quickly.

NAL appears to optimize the read of stream files over LAN links.

cause

The Novell Client handled stream files differently on a WAN vs. a LAN.

fix

Fixed in the Novell Client 4.83 SP2 for Windows NT/2000/XP.

The Novell Client 4.83 SP2 for Windows NT/2000/XP is available from the Novell Support site as NC483SP2.EXE (http://support.novell.com/cgi-bin/search/searchtid.cgi?/2965465.htm).

An overlaid package containing the Novell Client 4.83 for Windows NT/2000/XP including the SP2 updates will also be available from the Novell Product Downloads (http://download.novell.com/).

Fixed in the Novell Client 3.32 SP2 for Windows 95/98.

The Novell Client 3.32 SP2 for Windows 95/98 is available from the Novell Support site as NC332SP2.EXE (http://support.novell.com/cgi-bin/search/searchtid.cgi?/2965469.htm).

An overlaid package containing the Novell Client 3.32 for Windows 95/98 including the SP2 updates will also be available from the Novell Product Downloads (http://download.novell.com/).

Fixed for ZENworks for Desktops 3.x and 4.x in the following Novell Client files:

For NT/W2K/XP running the 4.83 SP1 client, this is fixed in an updated NWFS.SYS dated 06Aug2002 or later.

In all cases, the registry key
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetWareWorkstation\Parameters]
"Cache Stream Files"=dword:00000001 must be set for the fix to become active.

For 95/98 running the 3.32 SP1 client, this is fixed in an updated CLIENT32.NLM dated 16Aug2002 or later.
Also, the registry key HKEY_LOCAL_MACHINE\Network\Novell\System Config\NetWare DOS Requester\Cache Stream Files must be added, with the value set to "1."

document

Document Title: NAL takes a long time to read applications across  WAN links
Document ID: 10057551
Solution ID: NOVL28944
Creation Date: 11Oct2000
Modified Date: 20Dec2004
Novell Product Class:Management Products
NetWare

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