How to Recover Deleted GroupWise messages.

(Last modified: 29Jan2003)

This document (10026881) is provided subject to the disclaimer at the end of this document.

goal

How to Recover Deleted GroupWise messages for a resource

fact

Novell GroupWise 4.1a

Novell GroupWise 5.0

Novell GroupWise 5.1

Novell GroupWise 5.5

symptom

User deleted messages and then emptied the trash and needs to recover the deleted messages.

fix

To recover deleted GW messages from a backup:
1. Restore the postoffice from backup, (as it was before the files were deleted) to a different location than the original.
2. Either on the Windows command line or in the "Target" information on the GW client icon, add the switches /ph-<path to restored post office> and /@u-<Username> (Command line should look similar to the following: <C:\NOVELL\GROUPWISE\GRPWISE.EXE /PH-F:\PO /@U-JDOE>)
3. Start the GroupWise client and login to the recently restored post office).
4. Archive the desired messages.
5. Start the GroupWise client as normal (logging in to the regular Post Office, not the restored PO)
6. open the archive and unarchive the emails.

If the Post office is set to Client/Server only:
1. Change the access mode to Client/Server and Direct for the live system post office.
2. Rebuild the live systems post office, however when it asks for a path for the rebuild, give it the restored PO's path.
3. Changed the access mode back to Client/Server only for the live system
4. Follow steps above on archiving items.

Have the sender resend the message (go to Sent Items, right click on the message, and choose Resend). If the sender has deleted the message, have another recipient forward the message.

document

Document Title:	How to Recover Deleted GroupWise messages.
Document ID:	10026881
Solution ID:	1.0.55921644.2541069
Creation Date:	17Feb2000
Modified Date:	29Jan2003
Novell Product Class:	Groupware

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