NLS error C0001001.

(Last modified: 23Jan2003)

This document (10017860) is provided subject to the disclaimer at the end of this document.

fact

Novell NetWare 5.0

Novell Licensing Service

symptom

NLS error C0001001.

Error "Update Connection License Failed".

Sample error message - SERVER-5.0-3651  [nmID=50020] POLICY MANAGER - (5.00-035): Update Connection License failed.  Error # C0001001.

Licensing works properly, even though they are receiving the error messages.

The NLSTRACE files show no sign of corresponding errors to the C0001001.

cause

The cause of c0001001 errors on an update is that time is not synchronized.  The handle will be added to NDS with the partition time instead of the current time.  NLS reads the handle in and thinks the handle is stale and removes it.  When the update occurs the handle is gone.  

fix

Possible troubleshooting steps:
1. Make sure DS is healthy
2. Unload and reload NLSLSP
3. Verify that all license objects are in the tree
4. Add a R/W replica of the partition the server resides in to the server
5. Put the latest NLS files on the server (NW5SP6a)
6. Delete and recreate the licensing objects

document

Document Title:	NLS error C0001001.
Document ID:	10017860
Solution ID:	1.0.32440728.2343357
Creation Date:	30Sep1999
Modified Date:	23Jan2003
Novell Product Class:	Management Products NetWare Novell BorderManager Services

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