MTA stops responding with "Waiting for task NGW-ROUTER0" messages.

(Last modified: 06Feb2003)

This document (10016733) is provided subject to the disclaimer at the end of this document.

fact

Novell NetWare 5.0

Novell GroupWise 5.5

Novell GroupWise 6

Message Transfer Agent

symptom

MTA stops responding with "Waiting for task NGW-ROUTER0" messages.

MTA will not shut down.

Messages are not processed by the MTA after the first few minutes it is up.

cause

Bad messages in domain directory queues.

fix

Rename the WPCSIN, WPCSOUT, and MSLOCAL under the domain directory, the WPSCIN and WPCSOUT directory in the <domain>\WPGATE\ <gateway id> and the <postoffice>\WPCSIN directories and delete/recreate the MTA object in the NDS and GroupWise views will fix the problem.

Update to the 5.5.2 or later version of the agents may also work.

document

Document Title: MTA stops responding with "Waiting for task NGW-ROUTER0" messages.
Document ID: 10016733
Solution ID: 1.0.13558015.2323143
Creation Date: 16Sep1999
Modified Date: 06Feb2003
Novell Product Class:Groupware

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.