Remove the Novell Client from Windows NT/2000/XP.

(Last modified: 16Jun2003)

This document (10013922) is provided subject to the disclaimer at the end of this document.

goal

fact

Novell Client 4.9 for Windows NT/2000/XP

Novell Client 4.83 for Windows NT/2000/XP

Novell Client 4.82 for Windows XP

Novell Client 4.81 for Windows NT/2000

Novell Client 4.8 for Windows NT/2000

Novell Client 4.7 for Windows NT/2000

Novell Client 4.7 PT2 for Windows NT/2000 (NT47PT2.EXE)

Novell Client 4.7 PT1 for Windows NT/2000 (NT47PT1.EXE)

Novell Client 4.71 for Windows NT/2000

Novell Client 4.6 SP2 for Windows NT

There is no utility you can use to remove the client in NT/2000. (UNC32.EXE only works for the Windows 95/98 Client)

symptom

Removing the Client for NetWare in the Network properties does not remove the client.

The Red N shows up on the system tray even with the client removed.

fix

There are two ways to remove the Novell Client for NT/2000/XP:

1. Windows NT 4.0: From the Control Panel open the Network applet, go to the Services tab, highlight the "Novell Client for Windows NT" and press the "Remove" button. The Novell Client for NT/2000 and dependant Windows network services will be removed.

Windows 2000/XP (Novell Client versions prior to 4.9): From the Control Panel open the "Network and Dial-Up Connections" applet. Highlight any "Local Area Connection" or "Dial-Up Connection" entry where the Novell Client for NT/2000 is being used, and use File | Properties to bring up the properties dialog for that connection. Highlight the "Novell Client for Windows 2000" entry in the connection properties and then press the "Uninstall" button. Windows will confirm that you want to remove the Novell Client for NT/2000 from all connections and not just the current connection. Confirm "Yes" to this prompt and the Novell Client for NT/2000/XP and dependent Windows network services will be removed.

The Novell Client for Windows NT/2000/XP version 4.9 allows the client to be removed from the Control Panel, Add/Remove Programs interface. It is listed as "Novell Client for Windows." This procedure accomplishes the same thing as the procedure described in the preceeding paragraph.

2. If, due to problems or corruption, the client can not be successfully removed from the Network control panel, use REGEDIT to manually remove/change the following registry keys and values.

   Remove three keys:
   HKEY_LOCAL_MACHINE\SOFTWARE\Novell
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetWareWorkstation
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers\NetWare Print Services

   Change the GinaDLL value:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WinLogon
   Under this key exists a string value named "GinaDLL".
   Edit this entry from "NWGINA.DLL" to "MSGINA.DLL".

   Prior to rebooting, verify that MSGINA.DLL exists in the Windows SYSTEM32 directory and reflects the appropriate date/version for the installed Windows service pack. Copy MSGINA.DLL from the appropriate service pack if necessary.

   Restart the workstation. Note that the above steps only disable the core client functionality (unlike removal from the Network control panel applet where dependant services are also removed). As such, you may likely encounter error messages and/or service start failures from other optional components that are still running, such as ZENworks workstation components or protocol components such as CMD.

   Once having achieved a workstation state where the core client functionality is no longer running, the only way to ensure that all client components get properly removed is to install the Novell Client for Windows NT/2000 such that a removal via the Network control panel can be re-attempted. Although the Novell client could not be successfully removed via the Network control panel initially, manually disabling the client and then forcing a re-installation can potentially correct any network or registry configuration issues that are preventing successful un-install.

   An additional troubleshooting step would be manually disabling the core client functionality as described above, and then furthermore removing any and all additional Network control panel entries including the network adapter(s). (Note Windows may warn that the network configuration is incomplete.) After restarting Windows with this "empty" network configuration, re-installing the network adapters and services and then finally re-installing the Novell Client for Windows NT/2000 would rebuild as many possible aspects of the Windows networking configuration..

document

Document Title:	Remove the Novell Client from Windows NT/2000/XP.
Document ID:	10013922
Solution ID:	4.0.17118472.2268504
Creation Date:	09Aug1999
Modified Date:	16Jun2003
Novell Product Class:	NetWare Novell eDirectory

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
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