Error: "File Copy Failed For Unknown Reason".

(Last modified: 07Feb2003)

This document (10013041) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 5.5

symptom

Error: "File Copy Failed For Unknown Reason".

Error installing the GroupWise client.

change

Patched the GroupWise 5.5 software.

cause

Corruption problem in software distribution directory.

fix

Create a new Software Distribution Directory and run the support pack installation again.  A new unpatched SDD can be created by reinstalling from the CD.

The following may be a quicker option:

(1)  Copy all files off the CD, except the NWADMIN folder and the files on the root of the CD, to your local hard drive.
(2)  Remove the READ ONLY attribute from the files (running "ATTRIB -R *.* /S" from a command prompt, for example).
(3)  Reinstall the support pack.
NOTE:  When running the support pack installation to an SDD on your local drive, electing to copy files to a temporary location on this local drive will not speed up the process since the files are already there (see Step 1).
(4)  Copy this newly patched SDD back to the appropriate location on the network.

document

Document Title:	Error: "File Copy Failed For Unknown Reason".
Document ID:	10013041
Solution ID:	4.0.5795799.2243929
Creation Date:	23Jul1999
Modified Date:	07Feb2003
Novell Product Class:	Groupware NetWare

disclaimer

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