GroupWise ODMA Integration Error: "Unable to load the resource library..."

(Last modified: 26Mar2003)

This document (10011122) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 5.5

Novell GroupWise Support Pack 1

symptom

GroupWise ODMA Integration Error: "Unable to load the resource library. Exit the current application. Install the resource library and restart your application".

Error occurs in Corel WordPerfect version 8 or 9 after installing GroupWise.

Error occurs in WordPerfect when going to File | Open.

cause

The cause is generally due to the GroupWise Integrations not being installed correctly. In the Windows NT or 2000 environment items added to the registry under HKEY_CURRENT_USER are specific to the user. So if the administrator was logged into the Windows NT or 2000 box as administrator (not referring to Novell login)and installed GroupWise and then logged in as a user named Bill he would get GroupWise ODMA Integration Error: "Unable to load the resource library. Exit the current application. Install the resource library and restart your application". However, if he were logged in as Administrator he could do the File | Open without a problem.

If Profiles were enabled on the workstation, and the administrator had taken away the right to modify the registry or specifically the HKEY_CURRENT_USER area

fix

Fix 1: If the customer is not using the Document Management at all on the workstation then the problem can be resolved by renaming the ODMA32.DLL file found in the Windows\system or WINNT\SYSTEM32 directory. If you are using another DMS system then do not rename the ODMA32.DLL because this will disable all ODMA integrations.

Fix 2: If you are using GroupWise Document Management and in the Windows NT 4.0 or 2000 environments make sure to install GroupWise when logged in as the user who will be using GroupWise.

Fix 3: Make sure you are patched to the newest version of the GroupWise client if using Windows ME or 2000.

Fix 4: Use Solution 2917418 to learn about the different types of GroupWise integration and as a guide to verify if the integrations are setup properly. Compare the following registry entries to a machine of the same make, build, OS,and application
HKEY_CLASSES_ROOT\ODMA32 and see if the GRPWISE folder is available and it's values match the other machine that is working correctly.

HKEY_CURRENT_USER\SOFTWARE\NOVELL\GROUPWISE compare the values of the items found to the other machine working correctly.

HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\GROUPWISE and GROUPWISE 5.5

Compare the GWAPPINT.INF to another machine that is working correctly.

document

Document Title:	GroupWise ODMA Integration Error: "Unable to load the resource library..."
Document ID:	10011122
Solution ID:	4.0.1016410.2193781
Creation Date:	18Jun1999
Modified Date:	26Mar2003
Novell Product Class:	Groupware NetWare

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