Novell Tech Select Service

	Current CD/DVD Breakdown Review the CDs and DVDs included in this month's NPRS release.
	Current Highlights What's new in this month's release?
	Buy Purchasable via your Novell reseller; not available to VLA customers.

Novell Tech Select Service is the premier combination of Novell support tools and services. Designed for the self-sufficient IT expert, this annual subscription includes the unmatched Novell Professional Resource Suite™ (NPRS), additional Subscriber Portal access, exclusive training materials and Novell phone or electronic service requests.

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Exceptional Value

Novell Tech Select Service delivers exceptional value. For an annual subscription of only $2,950, you receive over $6,500 of tools, support and training resources. Take advantage of this remarkable service today.

Tech Select provides the following tools and assistance to help you deal with unforeseen network challenges and optimize your network:

• One Novell Professional Resource Suite, including one Subscriber Portal account
• Four additional NPRS Subscriber Portal accounts
• Online access to expanded (2 server, 100 user) licenses for evaluation software
• Server installation of NPRS technical resources
• Three Novell phone or electronic service requests (12x5 access) *
• Online access to Novell Self-study Manuals

* Not applicable to customers who receive Novell Tech Select Service as a free benefit from another Novell program.

Exclusive Resources

Use this comprehensive collection of resources to quickly address virtually any technical issue. With the Novell Professional Resource Suite, everything you need to make the most of your Novell products is available 24X7 - either online through the Subscriber Portal (updated daily) or on CD/DVD (updated monthly). You receive shipping and beta software, advanced technical resources, consolidated support tools, and much more.

Novell Tech Select Service includes more than just physical deliverables: you also receive four additional Subscriber Portal accounts, server installation and expanded licensing. These benefits give you the necessary infrastructure and support to test your evaluation software in a true enterprise environment.

Expert Support

Even though you know your Novell products inside and out, it never hurts to have a support plan in place. Novell Tech Select Service includes three Novell electronic support incidents that you can use for problems of any size or complexity. Novell support engineers will work with you via e-mail (or chat) to resolve your issues in a timely manner.

Self-Study Manuals

You also receive exclusive online access to Novell self-study manuals on the Subscriber Portal.

See a complete list of manuals  

Additional Resources

• If you need a more personalized and responsive support program, check out Novell Premium Support.
• If Tech Select exceeds your needs or your budget, check out Novell Technical Subscriptions. You're sure to find a subscription that's right for you.