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Novell's Anti-Piracy Program

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Reprinted from Novell's Anti-Piracy Home Page
http://www.novell.com/programs/piracy/piracy1.html

01 Feb 1999


In 1989 Novell began examining the piracy problem in greater depth. It became obvious very quickly that software piracy was hurting Novell, its partners and sales channel, and the customers themselves. Many customers were purchasing what they believed to be legitimate, legal Novell software only to find out after the fact that what they had purchased was, in reality, pirated software. These customers came to Novell with their sales invoices and canceled checks asking Novell to help. Novell also received complaints from its sales channel that the authorized resellers could not compete with the "bootleg" prices on the street.

Novell listened to these complaints and the result was the formation of Novell's Anti-Piracy Program. The purpose of the program is to ensure that Novell, its partners, and sales channel receive the appropriate revenues for the sale and use of Novell products and to assist the innocent victim end-users. The program consists of enforcement efforts and publicity. The goal is to create an environment in which the benefits of legitimate software are understood by all.

Novell's Anti-Piracy Department

The Anti-Piracy Department has offices established in various regions throughout the world including the United States and Canada, Europe, Latin America and Asia/Pacific. Investigators actively pursue complaints concerning reseller and end-user piracy, counterfeiting, BBS/Internet piracy, developer infringement, trademark/trade name infringement and illegal copying of Novell books and manuals. Cases are resolved through criminal prosecution, civil litigation and out of court settlements. The program also works with several law enforcement agencies worldwide to enforce copyright laws.

Software Copyright Laws

In almost all countries of the world there are statutes, criminal and civil, which provide for enforcement of copyrighted software programs. The criminal penalties range from fines to jail terms or both. Civil penalties may reach as high as $100,000 per infringement. In many countries, companies as well as individuals may face civil and/or criminal sanctions.

Novell's Anti-Piracy Team

The Anti-Piracy team is part of Novell's Legal/Security Department. The Anti-Piracy team consists of attorneys, investigators, technicians, dedicated support staff and confidential informants. All calls and caller identities are kept confidential unless agreed upon otherwise by the caller. Informants range from disgruntled former employees of companies guilty of piracy to those that believe piracy is morally and ethically wrong and decide to do something about it. If you have any questions, please contact us using the addresses, telephone numbers or Internet address listed under "How you can contact us".

How to Contact Us

There are several Novell Anti-Piracy offices throughout the World. To contact us in the United States and Canada via telephone, fax, mail or Internet:

Internet: pirates@Novell.com Telephone: 1-800-PIRATES Novell, Inc. 1555 North Technology Way Mail Stop S112 Orem, UT 84097-2399

Worldwide Hotlines:

United States & Canada

1-800-PIRATES (747-2837) or (801) 861-7101

Europe, Middle East, Africa


U.K.

0800 747283

Germany

0130 858975

Netherlands

0602 22058

Belgium

0800 72199

Spain

900 181048

France

0800 04 2211

Denmark

8036 0020

Italy

02 5517634

S. Africa

0800 999 103

Sweden

020 353030

Greece

301 9242072

Cyprus

02 313171

Turkey

0212 230 8980

Ireland

1 800 747283

Austria/Switzer-land/E. Europe

+49 211 5631 3861

Other European, Middle Easternand African countries

+44 1344 724042

Asia Pacific


Singapore

1800-8722480

Malaysia

1800-80-1475

Hong Kong

800-96-5501

China

10800-8081

Taiwan

0080-65-1200

Australia

1800-553288

Other Countriesin Asia Pacific

65-872 2480

Latin America


Brazil

0800-161618

Argentina

0-800-LEGAL (0-800-53425)

Chile

800-200-072

Mexico

800 712-3591

Peru

0-800-1-1820

* Originally published in Novell AppNotes


Disclaimer

The origin of this information may be internal or external to Novell. While Novell makes all reasonable efforts to verify this information, Novell does not make explicit or implied claims to its validity.

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