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December 2010 Highlights - Novell Tech Select Service

Novell Technical Subscriptions

breakdown

Your Novell Tech Select Service shipment for December is a treasure trove of excellent resources and updates to help you fine tune your Novell products. It features 12 new and updated bonus utilities, 122 new or updated guides, 237 Support Knowledgebase documents (TIDS), 28 ReadMe files and patches, 186 new Cool Solutions articles, and 197 YES Bulletins. Check it out today and make the most of your subscription.

Updated Software

2011 Licenses: Customers and partners who have implemented systems with 2010 licenses are advised that these licenses will expire on January 15, 2011. The new licenses can be installed any time between December 1, 2010 and January 15, 2011 to ensure continuity. These licenses are not tied to the dates of your subscription so all customers and partners are affected.

The following product licenses will expire on January 15, 2011:

  • BorderManager 3.7 and 3.8

  • Cluster Services 1.01 and 1.7

  • eDirectory 8.7

  • NFS 3 and 4.1

  • NSBS 5.1, 6.0 and 6.5

  • NetWare 5.1, 6.0 and 6.5

  • Teaming 2.1

Identity Manager 4 Advanced Edition supports security and compliance in enterprises with thousands of users and resources that extend from the data center to the cloud. By seamlessly integrating with the Novell security event and information management system and your applications, Identity Manager ensures continuous enterprise compliance at a low cost.

Novell eDirectory 8.8.6 is the foundation for the world's largest identity management deployments, and is a high-end directory service that allows businesses to manage identities and security access for employees, customers, and partners. With eDirectory, businesses lay the groundwork for secure identity management solutions and multi-platform network services.

Novell ServiceDesk 6.1 is a complete service management solution that allows you to easily monitor and solve services issues so that there is minimal disruption to your organization, which allows users to focus on the core business. Novell Service Desk provides an online support system to meet the service requirements of all your customers, administrators, supervisors, and technicians.

Novell ZENworks 7 w/SP1 Release 4 Desktop Management uses unique, policy-driven automation to reduce the total cost of ownership associated with the configuration, deployment, updating, healing and migration of desktop workstations.

Advanced Resources

Technical White Papers

For our November shipment here is just a small sample of the new white papers included:

  • Novell ZENworks Database Support

  • Service Desk Success: An Opportunity for Differentiation

Bonus Utilities

Also check out the 12 new and updated Bonus Utilities-power-packed programs to help you get the most from your Novell software. Here are a couple of samples:

  • IDM 4.0 EAS GUI Management Tool is a graphical tool for managing the EAS auditing framework in IDM 4 to troubleshoot auditing issues, create content filters, and verify auditing events.

  • Sendlink Plugin for GroupWise is a C3PO loaded by the GroupWise client and is used to integrate the Sage SoftSolutions Sendlink application with GroupWise. Sage Softsolutions Sendlink application is designed to alleviate sending file attachments through the GroupWise mail system.

Support Resources

Latest Files and Patches

The December shipment includes 28 ReadMe files and patches to help you keep your software running at its peak. Our patches are pretested and can help you with bug fixes, graphic replacements, usability and performance. Just take a few minutes to download and apply them-you can search our database using many different parameters so you can find exactly what you need.

Technical Information Resources

Product Documentation

For our December shipment here is just a small sample of the new and updated documentation included:

  • Identity Manager 4.0 / Identity Manager Roles Based Provisioning Module 4.0 User Application: Administration Guide

  • eDirectory 8.8 / Novell XDASv2 Administration Guide

  • Storage Manager 3.0 / Novell Storage Manager 3.0 for Active Directory Administration Guide

  • Teaming 3.0 / Novell Teaming 3 Administration Guide

New Support Knowledgebase Documents (TIDs)

Do you like to dig deeper? Then your December shipment will give you plenty of shovels. It includes 237 new Support Knowledgebase Documents (TIDs). TIDs include detailed information and important solutions for your technical questions about Novell products. Our improved search utility allows you to search the database in many ways to find exactly what you're looking for. Check out our new and updated TIDs today.

Cool Solutions Articles

The Cool Solutions online community gathers all the innovative tips about your Novell products in one spot. This month you will find 186 new Cool Solutions articles, which means you get 70 ways to make IT work as one-written by Novell engineers and users just like you. We think it's the best source around for tips, tricks, and high-octane tweaks for your Novell products. Stop by today and download free tools, share your expertise and see what else you can learn from this outstanding community.

YES Bulletins

What can you do with the 197 new YES Bulletins shipping in December? You can see which applications are newly certified to to be compatible with your Novell products. Our YES-certified partners include companies you rely on every day to do business, and the large number of YES bulletins this month means you're closer than ever to making IT work as one.

What's New and Upcoming

Identity Manager 4

As a Novell partner, you've seen the need for security and compliance for all your customers across all market sectors. Identity Manager 4 will ensure that your customer's environment has all the necessary technology to manage and optimize computing resources in a policy-driven, secure and compliant manner across physical, virtual and cloud environments.

You can help your customers to eliminate the risks and complexities of computing across these environments by implementing Identity Manager 4 and the other products from the Novell Intelligent Workload Management Portfolio. Intelligent Workload Management requires integrated security, compliance and control, plus the ability to easily move standard and intelligent IT resources from one environment to another, and the tools to create, manage, and measure IT resources. These workload capabilities can be categorized into 4 major areas, build, secure, manage and measure.

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