openSUSE

Advanced Support for the Consumer Product Line

If you experience difficulties that exceed the scope of free installation assistance, we're glad to help you through our incident-based support service.

Please note that even on the paid Advanced Support, we cannot guarantee a solution.

Austria, Germany, Switzerland:

You can reach us Monday-Friday, 10:30 - 18:00 CET by phone at the following premium rate phone numbers:

Austria:
0900 470110 (€ 1,80 /min)

Germany:
0900 1000 449 (€ 1,86 /min)

Switzerland: (German only - for other languages see below)
0900 700 710 (3,13 SFR/min)

All other countries:

One incident gives you up to 20 minutes of assistance from our experienced support staff.

United States/Canada:
Phone: +1 800 796 3700 (Monday-Friday, 4:30 a.m. to 12 noon EST)
Price: US $25.00 including VAT

United Kingdom/Ireland:
Phone: +44 1344 326 666 (Monday-Friday 9:30-17:00 GMT)
Price: € 25, including VAT

Other countries:
Phone: +44 1344 326 666 (Monday-Friday 10:30 - 18:00 CET)
Price: € 25 including VAT

Visa, Eurocard and MasterCard are accepted.