Premium Service Customer Profile Document

You have been directed to the Customer Profile Document because you are entitled to a Technical Support contract directly from Novell, through your Master License Agreement (MLA) or from your preferred reseller via a Novell Volume License Agreement (VLA).

In order for you to be able to access our technical support services, we require you to submit your contact information. All contacts submitted through this form will be enabled to open service requests.

NOTE: This online Customer Profile Document will gather information about your contacts and IS NOT an order form. For customers ordering directly with Novell, we will need to receive your order, purchase order and agreement to the Premium Service terms and conditions before you can access Technical Support.

For information on How to Order, please visit: http://www.novell.com/services/premium/emea/order.html.

Primary Contact (person authorized to change contact names)

Primary contacts are automatically assigned as an Authorized Contact entitled to submit service requests to Novell, please indicate if you wish the Primary Contact to be a management contact only.

The Primary Contact is the person at your organization who will be sent details of the activation and set up for the technical subscriptions you are entitled to.

Please note that fields with * are required fields.

Management Contact Only:
Last Name:*
First Name:*
Gender:* Male   Female  
Company Name:*
Address Line 1:*
Address Line 2:
Address Line 3:
City:*
Postal code:*
Country:*
Phone:*
Fax:
Email:*
Primary Language:*
Secondary Language:
Comments:
To confirm your information and to add addtional technical contacts, please click here.

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