How do I find out what my Exchange Mailbox Name is?
(Last modified: 28MAR2002)
I'm having trouble logging in to my Exchange server. I enter my username, "jdoe," and my password, but then it tells me "No mailbox for user jdoe." Is my mailbox name different from my user name, and if so, how do i find out?
There are two possible causes to this error message.
One is that you may be using the wrong Exchange server host name. If your workplace uses a different server for Outlook Web Access, make sure that you are entering that server name as your Exchange Server. This is necessary because Evolution uses the same protocol as Outlook Web Access, and therefore needs to talk to the same servers as Outlook Web Access.
If you have the right server, but you still can't log in, check your Mailbox Name. Exchange may have your mailbox stored under a different name from your server login name. You can ask your system administrator about this, or you can do the following:
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