DNS resolving name for 255.255.255.255 when loading portal.nlm
(Last modified: 27Apr2006)
This document (10100621) is provided subject to the disclaimer at the end of this document.
fact
Novell Open Enterprise Server (OES) Support Pack 2 / Novell NetWare 6.5 Support Pack 5
symptom
DNS resolving name for 255.255.255.255 when loading portal.nlm
DNS Name not available
During server boot PORTAL.NLM is attempting a reverse lookup for IP address 255.255.255.255
cause
This is caused by the IP address 0.0.0.0 with bound SSL certificate in the server registry.
If you see this address in NoRM it is likely that the server is misconfigured.
If you do a REG SAVE KEY \My Server\Protocols\Http\IPv4Addresses SYS:MyServer.reg you will get the following registry file:
REGEDIT4
[HKEY_LOCAL_MACHINE\Protocols\Http\IPv4Addresses]
[HKEY_LOCAL_MACHINE\Protocols\Http\IPv4Addresses\147.2.91.52]
[HKEY_LOCAL_MACHINE\Protocols\Http\IPv4Addresses\0.0.0.0]
"SSL Keyfile"="SSL CERTIFICATEIP"
In this file the statement SSL Keyfile = ... is misplaced. It should follow the key with the server's IP address not the 0.0.0.0 entry!
fix
You will have to edit the registry of the server with the problem using REGEDIT (aka CDBE EDIT ON).
Fist cd \my server\protocols\http\IPv4Addresses takes you to the problem key and dir shows the entries underneath.
Then use rd 0.0.0.0 to delete the problem key:
Make sure to use flush to save your changes by using the "flush" command! Reboot the server. Use NoRM to verify that your changes have been saved. You should only see the Server IP adress and no more 0.0.0.0 entry:
If you open the key you will see the open ports on this address as well as the SSL keyfile entry:
Make sure that the SSL keyfile entry has the proper value:
After the correction a registry export of the key should look like this:
REGEDIT4
[HKEY_LOCAL_MACHINE\Protocols\Http\IPv4Addresses]
[HKEY_LOCAL_MACHINE\Protocols\Http\IPv4Addresses\147.2.91.52]
"SSL Keyfile"="SSL CERTIFICATEIP"
You could also edit the exported registry file and reimport it with REG LOAD KEY SYS:MyServer.reg. Use FLUSH CDBE to write the changes to disk!!!
If you now reboot your server NoRM should only resolve the server IP address:
document
| Document Title: | DNS resolving name for 255.255.255.255 when loading portal.nlm |
| Document ID: | 10100621 |
| Solution ID: | NOVL105326 |
| Creation Date: | 02Mar2006 |
| Modified Date: | 27Apr2006 |
| Novell Product Class: | Netware |
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