12002 ERROR_INTERNET_TIMEOUT The request has timed out.
(Last modified: 13Dec2005)
This document (10099706) is provided subject to the disclaimer at the end of this document.
fact
Novell ZENworks Patch Management - Powered by PatchLink
symptom
12002 ERROR_INTERNET_TIMEOUT The request has timed out.
Error on Agent: taskList Unexpected XML
Both of these errors coincide with each other.
fix
Errors occur if the agent cant communicate with the PLUS or PLHOST during replication. This can be a temporary network issue, or after a reboot if the agent service starts before the NIC and services start.
In a couple of cases, the Hosts file contained a wrong IP address for novell.patchlink.com causing replication to fail.
note
Below error is found in the application event logs from the local ZPM server.
Error Source: Novell ZENworks Patch Management Replication - Reports
The following error occured while attempting to retreive data from the ZENworks host:
Internal Source: plLoadXML - Send request to host
Error Number: 12002
Error Description: The operation timed out
Attempt # 1 of 10
The Novell Replication Engine will attempt to continue processing, however this may result in subsequent errors being generated which will halt the replication process.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
document
| Document Title: | 12002 ERROR_INTERNET_TIMEOUT The request has timed out. |
| Document ID: | 10099706 |
| Solution ID: | NOVL104272 |
| Creation Date: | 17Nov2005 |
| Modified Date: | 13Dec2005 |
| Novell Product Class: | Management Products |
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