iPrint iManager error: "Exception reading [property page]"

(Last modified: 09Feb2006)

This document (10099545) is provided subject to the disclaimer at the end of this document.

fact

Novell iPrint

symptom

iPrint iManager error: "Exception reading [property page]"

Exception reading broker information

Exception reading banners configuration

Exception reading drivers configuration

Exception reading printer configuration

Error: "Could not login for com.novell.service.ndps.eMFrameStartup.  java.lang.NoClassDefFoundError"

cause

Typing SEARCH at a NetWare server console will list the Search Paths.  The default and recommended configuration will list SYS:\JAVA\NJCLV2\BIN before SYS:\NI\UPDATE\BIN.  If SYS:\NI\UPDATE\BIN is listed first, then the wrong version of jncpv2.nlm will be called when doing some iPrint management through iManager and therefore cause an error.

fix

Rename SYS:\NI\UPDATE\BIN\JNCPV2.NLM to JNCPV2.OLD (The module may be being launched from another directory like NI\NIS30\BIN, just make sure you leave the one in the SYS:SYSTEM directory)
Restart Tomcat: tc4stop and tomcat4

 or

Use the information in TID 10084961 to re-order your NetWare Search Path to have SYS:\JAVA\NJCLV2\BIN before SYS:\UPDATE\BIN.

document

Document Title: iPrint iManager error: "Exception reading [property page]"
Document ID: 10099545
Solution ID: NOVL104117
Creation Date: 02Nov2005
Modified Date: 09Feb2006
Novell Product Class:Novell Printing Services

disclaimer

The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.