HTTP Error 403 - Forbidden when accessing the NetStorage URL

(Last modified: 05Oct2005)

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fact

Novell NetStorage

symptom

HTTP Error 403 - Forbidden when accessing the NetStorage URL

Apache error log set to Debug shows:

[error] [client 192.168.1.1] Directory index forbidden by rule: SYS:/tomcat/4/webapps/NetStorage/

cause

Directory index forbidden by rule means that the Apache configuration does not allow directory listings when an index file does not exist (index.html).  An index.html file should not exist in the /tomcat/4/webapps/NetStorage directory, NetStorage uses the file index.html.utf8.

In order for Apache to recognize this as a valid index file, the UTF8 codepage must be configured in the Apache configuration file. 

fix

Edit the Apache configuration file (sys:apache2/conf/httpd.conf on NetWare or /etc/apache2/mod_mime-defaults.conf

Make sure the following directives are in the conf file and not commented out:

AddCharset UTF-8       .utf8
AddCharset utf-8        .utf8

Restart the Apache server and login to NetStorage.

document

Document Title: HTTP Error 403 - Forbidden when accessing the NetStorage URL
Document ID: 10099189
Solution ID: NOVL103755
Creation Date: 05Oct2005
Modified Date: 05Oct2005
Novell Product Class:Web Services

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