Error "ClassFactory cannot supply requested class" - Unable to apply patch
(Last modified: 07Oct2005)
This document (10099183) is provided subject to the disclaimer at the end of this document.
goal
Applying Novell patches to Microsoft Windows Servers
Applying Patch SECUPD8
fact
Microsoft Windows 2003 Enterprise Server
Microsoft Windows 2000 Server
Microsoft Windows NT Server
Any other patch downloaded from the Novell website for the Windows platform
symptom
Error "ClassFactory cannot supply requested class"
Installation routine exits and will not complete
Error Code 800040111
cause
We used filemon to trace the activity of the installation routine and locate the point at which the failure occured. It was evident was that the VB Script was not creating the versioning batch file on the fly required to ascertain existing versions prior to installing the update.
Since this patch had been successfully installed on several other Microsoft Windows servers in the environment, a version compare was performed against the copies of Microsoft's script engine (wscript.exe) running on those servers. The problem server was version 5.1, all other servers were v5.6
fix
Installed Version 5.6 of Microsoft's Script which can be located here:
Windows Script 5.6 for Windows XP and Windows 2000
note
Although this issue was discovered with patch SECUPD8, a lot of Novell patches for the Windows platfrom include an installation routine that utilises visual basic scripts.
Therefore it is correct to assume that the same error when applying a different patch could be resolved by ensuring the correct version of Windows Script is installed.
document
| Document Title: | Error "ClassFactory cannot supply requested class" - Unable to apply patch |
| Document ID: | 10099183 |
| Solution ID: | NOVL103752 |
| Creation Date: | 05Oct2005 |
| Modified Date: | 07Oct2005 |
| Novell Product Class: | novell directory services |
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