Error: "Setup failed to run installation: The remote procedure call failed."

(Last modified: 05Nov2004)

This document (10092938) is provided subject to the disclaimer at the end of this document.

fact

Novell GroupWise 6.5

Novell Apache 2.0.48

Novell NetWare 6.5

Novell GroupWise WebAccess

symptom

Error: "Setup failed to run installation: The remote procedure call failed."

Error installing the WebAccess agent

cause

Apache Webserver was loaded

fix

Exit Apache Webserver and Apache Web Manager  (AP2WEBDN, ADMSRVDN)

Another instance was fixed by removing a crashed server from their tree.  The server was still in eDirectory, but was not online anymore.  After deleting the server object from ConsoleOne, eDirectory synchronized successfully, and the install completed without errors.

document

Document Title: Error: "Setup failed to run installation: The remote procedure call failed."
Document ID: 10092938
Solution ID: NOVL97034
Creation Date: 19May2004
Modified Date: 05Nov2004
Novell Product Class:GroupWise Gateway

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