Error: The Password could not be changed, Error ffffec1 (-319)

(Last modified: 05Sep2005)

This document (10090818) is provided subject to the disclaimer at the end of this document.

fact

Novell Client 4.9 Support Pack 1

symptom

Error: The Password could not be changed, Error ffffec1 (-319)

(Error -319) An internal program error has occurred

Error: -319

Advanced Password Policy support with the Novell Client

NICI is corrupt

cause

The current Novell Client is NOT aware of the new Advanced Password policies (Universal Password Policies) and does not give meaningful error messages when the policies are not met.

change

Enabled Universal Passwords, included in eDirectory 8.7.3, via the Password Management Plugin in iManager.

fix

Addressed in client version 4.90 sp2 or later.

Verify the password that the user is typing meets the Password Policy as setup by the Administrator

To verify the error is related to Universal Password (NMAS) do the following at the server console:

DSTRACE
DSTRACE -ALL +NMAS
DSTRACE SCREEN ON FILE ON

Attempt to change the password from the Novell Client (CTRL+ALT+DEL)

DSTRACE FILE OFF

Look for errors such as:

Error: -16008 checkPasswordSyntaxPolicy: Minimum numeric characters

NOTE:  If you have not implemented a Universal Password Policy in your tree and are still getting the error, you may be experiencing problems with NICI.  Please see TID #10068331 - Error "Failed to set current tree name. Can not continue"

document

Document Title:	Error: The Password could not be changed, Error ffffec1 (-319)
Document ID:	10090818
Solution ID:	NOVL95290
Creation Date:	30Jan2004
Modified Date:	05Sep2005
Novell Product Class:	Netware Client

disclaimer

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