Unable to add printer drivers to NDPS RMS using Windows XP Professional
(Last modified: 23Dec2003)
This document (10089801) is provided subject to the disclaimer at the end of this document.
fact
NetWare 6
NetWare 6 Support Pack 3
Novell Distributed Print Services (NDPS), Broker Resource Management Service (RMS)
iPrint
Windows XP Professional
Novell Client 4.9
symptom
Using Windows XP Professional, unable to add printer drivers to NDPS RMS using both NWAdmin and iManager.
Using NWAdmin: Added the /DisableTLSMGR switch to the NWAdmin shortcut as per TID: http://support.novell.com/cgi-bin/search/searchtid.cgi?/10054369.htm which allows browsing to the location of the driver files but when selecting the print driver and the the "OK" button the resulting action would do nothing and you would be returned to the driver selection option.
Using iManager: Once the Broker was selected and then the Resource Management tab, selecting the printer driver and then selecting "OK" nothing would happen and the driver would not be copied to the server. An HTTP 500 internal Server Error was also sometimes seen when trying to copy the drivers to the RMS.
fix
Update the TCP stack on the server. At the time of writing this TID the latest Post NetWare 6 Support Pack 3 TCP patch is 6.07k, available from: Novell Product Updates
For updated and additional post NetWare 6 Support Pack patches please visit: NetWare 6 Product Updates
goal
Unable to add printer drivers to NDPS RMS using Windows XP Professional
document
| Document Title: | Unable to add printer drivers to NDPS RMS using Windows XP Professional |
| Document ID: | 10089801 |
| Solution ID: | NOVL94652 |
| Creation Date: | 22Dec2003 |
| Modified Date: | 23Dec2003 |
| Novell Product Class: | NetWare |
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