Tomcat 4 on NetWare 6.5 will not load

(Last modified: 18Jun2004)

This document (10087091) is provided subject to the disclaimer at the end of this document.

fact

Tomcat 4.x

Novell NetWare 6.5

Novell GroupWise WebAccess 6.5

symptom

Tomcat 4 will not successfully start

Error "tccheck: LDAP is not up yet; waiting     

LDAP connectivity not found on ldap://localhost:636   

note

From the logger screen you will see the following:

Error "tccheck: LDAP is not up yet; waiting                                           
LDAP connectivity not found on ldap://localhost:636                            
Please load NLDAP and then manually execute command: sys:/tomcat/4/bin/startup"

change

Re-installed the Certificate Authority

The server doesn't understand what localhost is. 

cause

Tomcat 4 on NetWare 6.5 requires LDAP connectivity on port 636 to load.  During install, The public key from the LDAP host certificate is exported and placed in the sys:/adminsrv/conf/.keystore file.

If the LDAP servers SSL certificate is changed or becomes invalid, Tomcat 4 will fail to load with a "Could not contact LDAP" error on the Logger Screen.  To resolve this issue, the public key will need to be re-exported to the .keystore file.

TOMCAT4 must know what the "localhost" is.

fix

First thing you want to try is pinging localhost.  If you cannot ping localhost or the server doesn't understand the "localhost" alias, TOMCAT4 will not start.  Check the SYS:\ETC\HOSTS file for the "localhost" entry.  If not there, add it.  The HOSTS file may have become corrupted and may be necessary to rename the SYS:\ETC\HOSTS file and replace it with a HOSTS file from another server. Try starting TOMCAT4 before continuing onto the next steps.  If TOMCAT4 loads succesfully, then there is no need to proceed.

Download file tc4keyst.exe from support.novell.com.  This is a utility to export the Host certificate (from localhost), and place it in sys:/adminsrv/conf/.keystore

Unzip this file to the root of the SYS volume on the 6.5 server.  It will put an NCF, "tcedirint.ncf" into sys:/system, and some supporting jars into sys:/adminsrv/lib

To run the tool, execute tcedirint from the server console with the following parameters:
1) the full LDAP context of your admin user  (for example, ou=adminusers,o=mycompany)
2) the full LDAP context of your server         (for example, ou=servers,o=mycompany)

Do not include the CN, only the context.  ie.  tcedirint ou=adminusers,o=mycompany ou=servers,o=mycompany

If after running this utility, Tomcat4 still won't come up, try moving the .keystore file out of the directory (do not delete it) and then run the utility again.  It should create a new .keystore file. 

document

Document Title:	Tomcat 4 on NetWare 6.5 will not load
Document ID:	10087091
Solution ID:	NOVL92542
Creation Date:	18Sep2003
Modified Date:	18Jun2004
Novell Product Class:	Management Products NetWare Novell eDirectory Security Components Web Services

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