This document (10083672) is provided subject to the disclaimer at the end of this document.
goal
Steps to Uninstall or Re-Install ZENworks Middle Tier Server on the Windows platform
Removing ZENworks Middle Tier Server on the Windows platform
How to uninstall the ZENworks Middle Tier software from a Windows Server
fact
Novell ZENworks for Desktops 4.0.1 - ZfD4.0.1
Novell ZENworks 6.5 Desktop Management - ZfD6.5
Novell ZENworks Middle Tier
Microsoft Windows 2000 Server
Microsoft Windows 2003 Server
symptom
Event Viewer Error:
"Faulting application w3wp.exe, version 6.0.3790.1830, faulting module ndm.dll, version 1.0.0.1, fault address 0x00003797.
event id 1000 catergory 100 Source application error."
fix
Steps to re-install Middle Tier:
1. Stop the IIS Admin Service.
2. Edit C:\WINDOWS\system32\inetsrv\MetaBase.xml with a text editor. Search for instances of oneNet and and the sections that contain oneNet and remove the instances of oneNet
3. Re-install the Middle Tier software on the Windows server.
note
ALERT - Removing the Middle Tier/XTier software can stop the following products from working/functioning correctly:
- iFolder
- NetStorage
- eDirectory
- Novell Client
- ZENworks Desktop Management Agent
Removing Middle Tier/XTier manually using the deletion of the mentioned files and registry keys can cause failure of the software listed above, which could include the Novell Client Login if the Client is installed on the box.
Removing Middle Tier/XTier with the above mentioned software installed can result in complete failure of login, authentication, and networking services. It is suggested that a full system backup be made before uninstallling XTier if any of the above mentioned software are present on the ZENworks Middle Tier server.
The files and registry key entries in this document do not take to account or explicitly specify what additional software besides Middle Tier/XTier might be dependent on the same instances of keys and files. Deletion or removal of the stated files and registry keys should be used with extreme caution.
fix
Steps to uninstall or remove Middle Tier:
(Note that the following files and registry entries listed in the uninstall steps below may or may not exist on your server and may be specific to either ZEN 4.0.1 or ZEN 6.5)
1. Using Internet Services Manager delete the oneNet and the NetStorage Virtual Directories. The NetStorage directory will show up in two places: below oneNet and at the same level as oneNet. Make sure both NetStorage directories are deleted.
2. Using Internet Services Manager open the properties of the Default Web Site, select the ISAPI Filter tab and delete the oneNet entry.
3. Stop the IIS Admin Service.
4. Unregister the c:\one\onenet.dll file (regsvr32 /u c:\onenet\onenet.dll)
5. Delete the Middle Tier registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\XTier
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZENworks\ZfD\Middle Tier Server
(Warning: the following registry keys may be used by more than the Novell Middle Tier Server)
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{1A5ED4EE-AD85-4A58-90F0-EBFAC25720AF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{1A5ED4EE-AD85-4A58-90F0-EBFAC25720AF}\LocalServer32
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{03ED78D3-0A78-4dfa-8AF4-A35131512842}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{13655650-BAD6-461a-9C4F-CB8A33901259}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{1BB29FC6-FABA-47AF-88F2-E86F628F88F4}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{1C0099E3-CC17-11d2-8F39-3A3682000000}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{20DAD64C-821E-41CD-B22D-148D118A8E7D}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{22B818AF-CB41-11d2-8661-00A0C9249033}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{22B818B2-CB41-11d2-8661-00A0C9249033}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{22B818B3-CB41-11d2-8661-00A0C9249033}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{3028B01B-AABA-473d-9DC5-C02983107420}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{3266F875-96B1-4c69-A95E-CB5ACE5AF45C}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{38E9E8DC-8179-41c9-945F-1956DF440E8F}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{4207784F-278F-11d3-BD25-BAF9ECAF2C64}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{523E1566-7615-4b83-945A-E666B341BF48}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{52CB0386-5EC7-4257-9651-EDE2466B88BD}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{59B15C79-0FBE-11d3-BBF3-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{5A5D1C80-3461-11d3-BF79-F9874F558F66}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{664A234F-16D8-11d4-B027-00508B4D97B6}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{675FCA2D-963A-11d4-BC1B-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{6AC0492F-3EEF-11d3-BBF3-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{7DFE1301-54E5-46bb-ADD5-B3E5E7E0E7E4}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{7F4F2EB7-07B3-11d3-BBF2-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{87D63E12-B098-11d2-AFFC-00A0C9D549D6}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{8ED08475-2297-11d3-BBF3-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{8EE659E9-A74E-11d3-BBFF-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{A00AD199-232F-11d3-8677-00A0C9249033}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{A87F3924-54C8-459A-9325-C7462EDE5157}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{ADD5E351-BDAB-11d2-8230-0008C7B97C75}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{B5F71D85-B827-4450-872D-E41F8FA2DFFB}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{C5C98757-0180-4175-811E-4A4C4F85DF55}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{E8D72300-F8CA-11D2-B00C-00A0C9D549D6}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{F0382440-8B63-11D2-8292-9703F2DD8B7C}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{F69BC683-C0B4-450E-BA87-2A5E76476870}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{F752361A-4A84-11d3-B934-00A0C925127D}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{F76EFFD3-0C20-11d5-BC28-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{F886E2B2-4292-45C5-B5DE-B15478103924}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{FCB7267E-D373-11d3-BC08-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{FCB72685-D373-11d3-BC08-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\CLSID\{FCB72687-D373-11d3-BC08-00A0C9EA53EF}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\Directory Providers\NDAP Provider\{03ED78D3-0A78-4dfa-8AF4-A35131512842}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\Network\Available
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\Network\Configured
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\Network\IP\Address Resolution Providers\Available
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\Network\IP\Address Resolution Providers\Configured
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\File System Providers\Available\{F0382440-8B63-11D2-8292-9703F2DD8B7C}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\File System Providers\Configured\{F0382440-8B63-11D2-8292-9703F2DD8B7C}
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\Policies\Logical Path Providers\Configured\{1BB29FC6-FABA-47AF-88F2-E86F628F88F4}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nciomnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NCPFSPNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NCPNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDMNDPNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDMNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NDS4NT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ndscnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ndslppnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NIAMNT
(WARNING: This NICM registry key is also used by the Novell Client if present on the Middle Tier Server)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NICM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NIPCTLNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nlfsnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nlpcnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NSCMNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NSNSNT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\nsvcstnt
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NVLSNT
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\XTGHBN
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\xsrvnsp
HKEY_LOCAL_MACHINE\SOFTWARE\Novell\Client\DSCache
6. Delete the following files on the Middle Tier server:
<Root Drive>\oneNet\*.*
(Warning: the following files may be used by more than the Novell Middle Tier Server)
<Windows Dir>\System32\Novell\
eventmgr.dll
hostbyname.dll
mdvwin32.dll
ncfswin32.dll
ncplw32.dll
ncpproxy.dll
ndefscm.dll
ndm.dll
nidauth.dll
nioctl.dll
nsadmin.dll
nscmw32.dll
nsns.dll
xdavwin32.dll
xfilewin32.dll
xmlparse.dll
xmltok.dll
xtaddr.dll
xtcifs.dll
xtdomaindav.dll
xtghbnsv.exe
xtier.reg
xtlmauth.dll
xtlog.dll
xtnetid.dll
xtutilwin32.dll
xwsimport.dll
XZENInvWin32.dll
xzenwin32.dll
zwregdll.bat
(WARNING: NICM.SYS is also used by the Novell Client if present on the Middle Tier Server)
<Windows Dir>\System32\drivers\
nicm.sys
(Warning: the following files may be used by more than the Novell Middle Tier Server)
<Windows Dir>\System32\drivers\Novell\
NCIOMNT.sys
NLFSNT.sys
NLPCNT.sys
ncpfspnt.sys
ncpnt.sys
ndmndpnt.sys
ndmnt.sys
nds4nt.sys
ndslppnt.sys
niamnt.sys
nipctlnt.sys
nscmnt.sys
nsnsnt.sys
nsvcstnt.sys
nvlsnt.sys
xsrvnsp.sys
xtghbn.sys
<Windows Dir>\System32\inetsrv\
xtiisflt.dll
7. Reboot the Server
.
document
| Document Title: | Steps to Uninstall or Re-Install ZENworks Middle Tier Server on the Windows platform |
| Document ID: | 10083672 |
| Solution ID: | NOVL89819 |
| Creation Date: | 28May2003 |
| Modified Date: | 02Nov2005 |
| Novell Product Class: | Management Products |
disclaimer
The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Novell makes no explicit or implied claims to the validity of this information.
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